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Case Studies

Read and watch our customers stories and learn how we have helped companies of all the sizes and from different industries, overcome their challenges. Use the filter below or take inspirations from our last customers.

Search into our collections what fits you the best

Cotton Traders

Cotton Traders

Cotton Traders has a wealth of enriched data from its loyal home shopping customers. However, restricted in-store technology agility and unreliable PoS equipment resulted in limitations with gathering information from retail shoppers. Using a Ricoh IT Managed Service, the company has transformed in-store PoS operations, improving insight and the overall customer experience

  • Business Challenge: Customer Engagement
  • Industry: Retail, Fashion
  • Business Size: Large business
  • Service Line: Workplace Services

Coventry City Council

Coventry City Council

Ricoh helps Coventry City Council protect key workers and maintain essential services during Coronavirus crisis

  • Business Challenge: Business Sustainability, Flexible working, Governance and compliance
  • Industry: Government
  • Business Size: Large business
  • Service Line: Workplace Services

Coventry City Council

Coviran

DocuWare na cloud revoluciona a gestão das faturas de fornecedores de IT do Covirán

  • Business Challenge: Business Sustainability, Flexible working, Governance and compliance
  • Industry: Government
  • Business Size: Large business
  • Service Line: Workplace Services

Crédit Mutuel Arkéa Case Study

Crédit Mutuel Arkéa

Ricoh’s solution has transformed the bank’s document workflow. Autonomous processes have been replaced with a single integrated system.

  • Business Challenge: Customer Engagement, Information Security, Governance and compliance, Digital workflows and processes
  • Industry: Financial Services
  • Business Size: Large business
  • Service Line: Business Process Services

Data B. Mailservice

Data B. Mailservice

Data B. Mailservice is a successful cross-media communications agency based in The Netherlands.

  • Business Challenge: Customer Engagement
  • Industry: Other
  • Business Size: Small & Medium Business
  • Service Line: Production Printing

Dataform logo

Dataform

Dataform partners with Ricoh to create end-to-end workflow that optimises data handling for financial services client

  • Business Challenge: Digital workflows and processes, Customer Engagement
  • Industry: Other
  • Business Size: Small & Medium Business
  • Service Line: Production Printing

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