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Our management

Meet some of the faces behind our success

Nicola Downing

Nicola Downing

Chief Executive Officer - RICOH EUROPE

Under Nicola’s leadership, Ricoh Europe is building on its strong legacy in workspace optimisation, digital transformation and print innovation as it helps more than 170,000 customers to grow, enter new markets and retain talent. In the financial year ended March 2022, Ricoh Europe had revenue of 3,207 million euros. Nicola is a committed blogger, writing regularly on topical subjects such as hybrid working, the future of work, diversity in the workplace and employee wellbeing. Nicola holds a Bachelor of Laws (LLB) degree from University College London and is a qualified solicitor. She lives in St Albans, UK, with her husband and son.
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Nicola Downing

David Mills

Chairman - RICOH EUROPE

David is responsible for further strengthening Ricoh Europe’s digital services capabilities, drawing on his considerable experience to provide guidance and consultancy to Ricoh Europe’s management team. He joined the Ricoh Group in 2008, having held several senior roles within the industry, including President of European operations at IKON. He then became the Managing Director of Ricoh UK, before joining the Ricoh Europe Board as Executive Vice President, and then Chief Operating Officer. He served as Chief Executive Officer of Ricoh Europe from 2014 to 2022. David holds a BA (Hons) degree in Economics from the University of Hull. He lives with his wife in Oxted, Surrey in the UK. He has two sons and three granddaughters.

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Nicola Downing

Tim Stuart

Chief Financial Officer - RICOH EUROPE

Tim is the Chief Financial Officer at Ricoh Europe and member of the Board. He is responsible for Finance, Tax, Treasury and Ricoh Capital, the EMEA leasing business. Tim joined Ricoh in September 2016 having previously held senior finance positions at two FTSE 100 listed companies (Informa Plc and Whitbread Plc). Prior to that, he spent 13 years in audit practice, with 10 years at KPMG. Tim qualified as a Chartered Accountant with Baker Tilly. Tim holds a Bachelor of Science (BSc) degree in Mathematics from the University of Reading. Tim’s hobbies include football and golf. He lives with his wife in the Chilterns.
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Nicola Downing

Caroline Bright

Chief Marketing and Strategy Officer - RICOH EUROPE

Caroline is responsible for strategy development, portfolio management and marketing, with a focus on future-proofing the business by driving and embedding a customer first-culture. She also leads Ricoh Capital, our leasing and finance business. Caroline joined Ricoh Europe in 2019, bringing with her over 20 years’ B2B experience and a strong track record in market led business transformation. Caroline has held multiple senior commercial roles, including Global CMO, Managing Director (Eastern Europe) and Business Development Director. She has also served as a Senior Management Consultant advising CMOs and business leaders across a wide variety of B2B industries on strategy, transformation, organisational design and how to drive market impact. Caroline holds an MBA (Distinction) from Warwick Business School and a BA (Hons) degree in Politics from the University of York. Caroline lives with her husband and two sons just outside London.
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Nicola Downing

Chris Hopton

Chief Sales Officer - RICOH EUROPE

Chris is responsible for driving the sales teams across both our Partner channel and direct teams within the EMEA region. Chris has responsibility for both the Office Printing sales and the Digital Services organic sales across EMEA. Chris joined Ricoh Europe in 2017, bringing with him over 15 years’ B2B experience and a strong track record in transforming sales teams. He has held multiple senior commercial roles within Ricoh Europe driving sales transformation and providing profitable growth. Chris worked in a 12 year career from graduate trainee to Board member at the Danwood Group before the successful sales of the business. Chris has a passion for people development and creating sales environments where everyone can succeed. Chris holds a MA (Hons) degree in Management from the University of Hull.

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Nicola Downing

Alberto Mariani

Chief Digital Investment Officer - RICOH EUROPE

Alberto is responsible for the development and promotion of services and solutions that support customers with their digital transformation journeys. He leads the development of the Office Services business unit for Ricoh Europe in EMEA and oversees all business unit operations. Alberto is also tasked with managing the business unit profit and loss statements in line with business plans and budgets to achieve financials goals, growth in revenues and operating income. He joined in 2003, holding positions in Product Management, Business Development and Channel Marketing during his time at Ricoh Italy. He joined Ricoh Europe in 2012 as Director of IT Services before moving to his current position in 2018. Alberto holds a BA (Hons) degree in Marketing and Communications from ISC University, Milan.
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Nicola Downing

Eef de Ridder

Vice President, Graphic Communications Group - Ricoh Europe

Eef is responsible for all Ricoh production printing solutions sold in the Graphic Arts and Corporate/Enterprise market. Eef joined Ricoh in 2008 as Vice President Commercial Print Industry and was responsible for the development and operational implementation of the sales and marketing strategy of the Ricoh Commercial Printing portfolio in the Graphic Arts market in Europe, Middle East and Africa. Prior to that he ran Knighthood, his own sales and marketing consultancy company, which he established after more than 20 years with Xerox. For Xerox he held a number of national and international (senior) management positions primarily in sales and marketing. Eef is a graduate of Inholland University of Applied Sciences in the Netherlands and currently resides in Amsterdam.
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Nicola Downing

Andrea Gombac

Chief Services Officer - Ricoh Europe

Andrea is responsible for the integrated delivery and fulfilment services across 25 countries in the EMEA (Europe, Middle East and Africa), supporting the implementation of Ricoh’s digital services and solutions portfolio for our customers across the region. He is an innovation-driven executive with over 25 years of experience working with industry leaders in the ICT market in business development, presale, customer service and digital transformation. Andrea joined Ricoh Italy in 2014 as Director of Customer Service and, six years later, joined Ricoh Europe as Vice President of Service and Annuity before taking on the role of Chief Services Officer. He is particularly interested in reshaping the role of service organisations in the context of platform business models and the servitisation of product-centric business models.
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Tina Smith - Senior Vice President, Corporate Services - Ricoh Europe

Seiya Iwanaga

Chief Corporate Planning Officer – RICOH EUROPE

Seiya is responsible for Corporate Planning for Ricoh Europe, with the objective of streamlining the direction and strategic initiatives within Ricoh group. He also looks after the European Technology Centre (ETC), Ricoh’s regional hub for the development of products and services developed in close alignment with the evolving needs of our customers. Seiya joined Ricoh in 1995, in Japan, with expertise in Sales and Marketing for international markets. In 2005 he assumed a European role working for ten years in Corporate Planning with Ricoh teams across Europe including UK and Italy. Seiya returned to Japan to drive new business development with the R&D function until 2021, when he returned to Europe to take up his current role.
Bev Cunningham

Bev Cunningham

CHIEF PEOPLE OFFICER - RICOH EUROPE – RICOH EUROPE

Bev is responsible for leading the Human Resources initiatives in Ricoh Europe, fostering employee engagement and well-being while driving people-centered strategies that empower individuals to thrive in the business. She joined Ricoh Europe in 2013 and has over 18 years' experience in C-level roles in global organisations. Her background is in Human Resources with emphasis on strategic workforce planning, talent development and employee engagement, spanning multiple sectors including IT services, technology, fast-moving consumer goods and manufacturing. Bev combines her passion for people with a results-oriented approach to create an environment where every employee's potential is realised, making a lasting impact on Ricoh's success. Bev lives near Guildford with her husband and has three sons and a daughter. 

Global board

Find out about the members of the Global Ricoh Board - the Board of Directors, Audit and Supervisory Board and Corporate Vice Presidents.
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Ricoh Global Board