homeBack to menu

Leading Change at Work

Technology is changing the way we work. At Ricoh, we ensure that change is positive for your teams and your business. We guide you through every step of the journey to ensure a seamless transition to a fully digital workspace.
Discover more
seamless digital workspace experience
Digital Workspace

Access everywhere

Hybrid and on-the-go set-ups are shaping our future. We take a holistic approach to designing, integrating and supporting your digital workspaces to nurture employee engagement and help you reach new levels of performance.
Discover more
Business Process Management

Synched for success

Manual tasks no longer need to hold your staff back. We optimise your business processes to enable your staff to deliver more; providing the technology, expertise and support to streamline and simplify processes across your organisation.
Discover more
Cloud & Infrastructure

Cloud & clear

Capturing the full value of cloud requires the right roadmap and team to execute it. We provide cloud solutions and expertise that make your business operations more agile, cost-effective and secure while pursuing next-generation innovation.
Discover more

No more risky business

Internet-enabled devices create new vulnerabilities to cyberattacks. We help you go on the offensive against cybercrime with intelligent cybersecurity services and solutions aligned to your core business processes.
Discover more
Digital Experience

A new level of experience

An excellent customer experience starts with a superior employee experience. Our highly-skilled team of data scientists and developers design, build, implement and service the solutions you need to exceed expectations at every touchpoint.
Discover more
Graphic Communications

Future proof your business

The possibilities with print are endless. At Ricoh, we help you evolve, digitalise and create a sustainable business advantage; providing solutions on hardware, software and services that enable new opportunities within professional printing.
Discover more
Graphic Communication
Office Products & Software

Best-in-class quality

Ricoh is well known for high-quality printers, digital duplicators and multifunction printers/scanners/copiers. With plenty of choices in speed, size and capabilities, you can select from the models and features that work best for your workgroup, office or classroom.
Discover all our office products & software

A multi-faceted service and support platform

All the product and service support you need in one place. We provide support, advice and solutions to keep your business up and running.
Get support
AV technology and management

Your one-stop resource

Find out everything about our business news, product innovations and people, along with the events we’re hosting and attending.
Keep informed
News and events from Ricoh
The Company

Who we are and what we do

At Ricoh, we endeavour to always listen to our customers and provide you with innovative solutions, products and services that align with your business goals. We strive to add value to your services and products. We adapt to changing business climates.
Learn more about Ricoh

We love to hear from you

Whether you have a pricing question about our solutions or products, need help managing your account or already using our products and have a support question, our team is there to help.
Get in touch
customer and employee engagement

Helping you to stay one step ahead

Explore and read our lastest insights from what matter the most in business solutions.
Discover the lastest insights
Ricoh Insights - Overview

Modern Slavery Act Transparency Statement 

For the financial year ended 31 March 2022

Ricoh Europe PLC, Ricoh UK Limited, Ricoh Capital Limited, Ricoh Imaging UK Limited, Ricoh UK Products Limited, (for the purposes of this statement collectively known as the “Ricoh UK Companies”) are committed to ensuring that our businesses and supply chains respect human rights. We are committed to improving our practices to combat slavery and human trafficking.

Ricoh adheres to guidelines of ISO26000 and is a proud member of the United Nations Global Compact. Ricoh has consistently been recognised through awards in the context of corporate social responsibility, for example:

  • Ricoh Company, Ltd. has received Gold rating in the sustainability survey conducted by EcoVadis. Since receiving the first Gold rating in 2014, Ricoh has consistently received this high rating in the survey. EcoVadis assesses corporate policies, initiatives and achievements in areas concerning the Environment, Labour Practices, Fair Business Practices, and Supply Chain.
  • Ricoh has been selected for inclusion in the MSCI Japan ESG Select Leaders Index and the MSCI Japan Empowering Women Index (WIN).
  • Ricoh continues to be recognised in the FTSE4Good Index Series and the FTSE Blossom Japan Index.
  • Ricoh was awarded Gold Class in sustainability ratings of S&P Global, a basis for inclusion in World Index of Dow Jones Sustainability Indices.
  • Ricoh has been awarded “Prime” status in the ESG Corporate Rating by ISS ESG, an investment solutions business unit of the world's leading proxy advisory firm, Institutional Shareholder Services Inc. (ISS) of the United States.

Ricoh Group’s senior management is actively involved in Ricoh’s Corporate Social Responsibility practices and has issued the following statement to reflect the importance the Ricoh Group places on its responsibilities:

Our organisational structure, our business, and our supply chains

The Ricoh Group is a leading provider of document management solutions, IT services, communication services, commercial and industrial printing, digital cameras, and industrial systems. The Ricoh UK Companies are part of the wider Ricoh Group and our ultimate parent company is Ricoh Company, Ltd.  Ricoh Company, Ltd. has its head office in Tokyo and is listed on the Tokyo Stock Exchange. The Ricoh Group operates in around 200 countries and regions worldwide and sources goods and services both locally and abroad.

Ricoh Developed Products and Services

Ricoh Group operating companies in Europe obtain Ricoh developed products and services from another Ricoh group company, Ricoh Europe SCM BV.  Ricoh Europe SCM BV is located in the Netherlands and is the centralised distributor of Ricoh products that have been designed, developed and produced by Ricoh companies in China, Japan, Thailand, the United Kingdom, France, and the United States of America. Our first-tier suppliers for these products are also in these countries. The proportion of products which the Ricoh Group purchases from each of these areas are as follows: 

  • China 30%

  • Japan 56%

  • Thailand 13%

  • Others 1%

Non-Ricoh Developed Products and Services

Procurement departments within the relevant Ricoh UK Companies manage the suppliers of non-Ricoh developed products that are utilised on a local level.  We obtain non-Ricoh developed products and services from a number of different suppliers depending on the requirements of our customers and our business. Some products and services are procured on a global basis using international suppliers. However, they are mainly sourced from local UK entities.

Other relationships

As well as relationships with suppliers, Ricoh has established other relationships which assist it to regularly evaluate and address human rights issues as part of its worldwide commitment to fair labour practices within the Ricoh Group supply chain. 

  • The UN Global Compact, launched in July 2000, advocates ten principles in the fields of human rights, labour, environment, and anti-corruption. Ricoh Company, Ltd. joined the Compact in 2002 and is committed to ensuring these principles are observed in all areas and in all operations.

  • Ricoh Company, Ltd. is a member company of the Responsible Minerals Trade Working Group launched in May 2012 by JEITA and of the Japan Conflict-Free Sourcing Working Group. In FY2020, Ricoh Company, Ltd. participated in general meetings of both Working Groups.
  • The Ricoh Group is committed to ensuring the highest level of working conditions for its employees in the UK as well as in all of its operations irrespective of location. Ricoh UK Limited is an active member of many industrial institutions in the UK, including but not limited to the Confederation of British Industry, Living Wage Foundation, and Business in the Community.

  • Ricoh Company, Ltd., joined the Responsible Business Alliance (“RBA”) in November 2019, the world's largest industry non-profit coalition dedicated to corporate social responsibilities ("CSR") in Global Supply Chains.  The RBA sets out standards in the RBA Code of Conduct to help ensure that, in supply chains, work environments are safe, workers are treated with respect and dignity, and the manufacturing processes are responsible for their environmental impact. Ricoh complies with the RBA Code of Conduct in its business activities. Moreover, it will respect RBA's common goals and spirit and commits to adopting and implementing the RBA approach and tools. In FY2020 and FY2021, some Ricoh group production facilities have completed onsite compliance verification audits, the RBA Validated Assessment Program (VAP), conducted by independent third-party audit firms and obtained the certification issued by the RBA as evidence of their conformance to the VAP criteria. Further information about RBA VAP audits for Ricoh group production facilities can be found in the Due Diligence section of our Human Rights page: https://www.ricoh.com/sustainability/society/human-rights/#dd

Our policies in relation to slavery and human trafficking

The Ricoh UK Companies, as well as all operations within the Ricoh Group, are committed to the fulfilment of our CSR. The Ricoh Group's CSR page can be found at http://www.ricoh.com/sustainability/. The Ricoh Group has developed and implemented policies that apply to combating modern slavery and human trafficking on a global level to ensure consistency throughout every aspect of its operations. The Ricoh Group has done this through the Ricoh Group Code of Conduct that establishes the basic standards to ensure executives and employees of the company, when engaging in corporate activities to advance the Ricoh Group, shall act in accordance with social ethics and in full compliance with the law.

In addition, and as part of the Ricoh UK Companies' commitment to combatting modern slavery and human trafficking, we have implemented the following policies:

Ricoh Group’s Human Rights Policy

Ricoh Company, Ltd. has established the Ricoh Group’s Human Rights Policy in accordance with the United Nations Guiding Principles on Business and Human Rights on April 7, 2021. In response to increased awareness and issues regarding human rights, including Modern Slavery, in the international community, Ricoh has established a new Human Rights Policy in line with international standards, such as the U.N. International Bill of Human Rights and the International Labour Organization’s Declaration on Fundamental Principles and Rights at Work.

In accordance with this policy, the Ricoh Group aim to contribute to the realization of a sustainable society by continuing to conduct its management in a manner that respects human rights in its business activities around the world.


The Ricoh Group recognises ISO26000 as a reference document that provides guidance for implementation of CSR strategy and policies across the organisation. As such Ricoh operating companies across EMEA are committed to continually integrating the ISO26000 standard into our business operations. Further information on our CSR activities in respect of human rights can be found on our Human Rights page at https://www.ricoh.com/sustainability/society/human-rights/.

Procurement policy

We are committed to ensuring that there is no modern slavery or human trafficking in our supply chains or in any part of our business. Ricoh Group companies must follow the Ricoh Group Code of Conduct when conducting purchasing activities. Our procurement policy also requires compliance with our ethical, social, security and environmental standards which are set out in our policies and our Supplier Code of Conduct. Our Supplier Code of Conduct was comprehensively reviewed and revised in the first quarter of FY2020, now being based on the Responsible Business Alliance (RBA) Code of Conduct and became effective in July 2020.

Our relationships with suppliers are based on lawful, socially responsible and fair practices. We expect our suppliers to obey the laws and regulations that require them to treat workers fairly and provide a safe and healthy work environment and we contract on this basis. 

Our procurement activities are aligned to our CSR policies, ensuring, where possible (amongst other things), we:

  • select suppliers that have a like-minded approach to CSR; and
  • avoid suppliers that exploit child labour, disregard basic health and safety legislation, human rights, basic social legislation, and companies that exploit third party intellectual property rights without having obtained the owners’ consent

Some of Ricoh Group’s larger suppliers may have their own internal procurement policies and/or codes of conduct, which are in line with Ricoh Group’s requirements. In these situations, the relevant supplier’s code of conduct will be accepted in place of Ricoh’s supplier CSR self-assessments.


We also have in place a Whistleblowing Policy which sets out the process for our employees to raise any concerns they may have in relation to compliance with our legal obligations, including in relation to modern slavery and human trafficking, and to ensure that there is adequate protection for employees who make protected disclosures or "blow the whistle".

Our due diligence processes

Ricoh Developed Products and Services 

We have taken steps to identify, assess, and monitor potential areas of risk in relation to our supply chains by requiring our existing first tier suppliers of Ricoh developed products in Japan, China, Philippines, Thailand, and United States to periodically undergo CSR self-assessments. The CSR self-assessments include specific questions relating to human rights, forced labour, child labour and human trafficking. The CSR self-assessments are then used by Ricoh's procurement team in Japan to identify areas of concern that may conflict with the Ricoh Group Supplier Code of Conduct. 

Based on the results of the CSR self-assessments, Ricoh classifies the risk of suppliers into four categories: high, considerable, moderate, and low risk suppliers. For suppliers that are marked as high risk, Ricoh conducts interviews and discusses ways to improve their situation. Providing feedback of the CSR self-assessment to all suppliers enables our suppliers to realise their issues and work on improvement. Where a Supplier is not compliant with an area of the Ricoh Group Supplier Code of Conduct, that section of the assessment is highlighted to Ricoh and the Supplier is informed that they must take immediate action or countermeasures to address the issue. No serious violations of labour laws in our supply chain have been identified as a result of our assessments done in FY2020 and FY2021. 

All new suppliers of Ricoh developed products and services must complete our CSR self-assessment questionnaire early in the procurement process.  It is mandatory for all new suppliers to confirm that they have read and understood the Ricoh Group Supplier Code of Conduct and that they currently comply and will continue to comply with all of Ricoh's rigorous requirements associated with social risks. 

The CSR self-assessment is crucial to Ricoh's assessment of social risk in its supply chain.  As such, it is part of the first step in Ricoh's critical supplier selection process and only suppliers who have conducted the CSR self-assessment may progress to the next step in the selection process.

Non-Ricoh Developed Products and Services

All potential new suppliers of non-Ricoh developed products and services must complete a supplier assessment document to give us an overview of their business. A copy of this is attached to the supplier assessment document.  Suppliers are also provided with a copy of the Ricoh Group Supplier Code of Conduct.

Training about slavery and human trafficking available to our staff

During January/February 2020 Ricoh UK Limited was in the process of developing a Modern Slavery and Human Trafficking training and awareness programme.  However, due to the subsequent impact of COVID-19, this development and deployment was suspended temporarily.

It is anticipated that the completion of development and subsequent deployment of such training materials will resume later in FY2022 and into FY2023.

Assessing and managing risk

The Ricoh Group regularly takes steps to identify the area of its business and its supply chains that are most at risk in relation to modern slavery and human trafficking through its total risk management system. More information on this can be found at https://www.ricoh.com/sustainability/society/fair/index.html.

Human rights are categorised as a major risk area and one to which the Ricoh Group pays particular attention. In order to manage these risks Ricoh takes the steps noted above in relation to its due diligence practice with suppliers and takes steps to ensure compliance by its employees and suppliers with the policies set out above.

Ricoh also pays particular attention to human rights issues associated with obtaining minerals from conflict-affected areas and high-risk areas.  More information on the work we are doing to assess, manage and address this risk can be found at https://www.ricoh.com/sustainability/society/fair/index.html#minerals.

Our effectiveness in combating slavery and human trafficking

We undertake regular audits of both our suppliers and internal processes to ensure we identify any issues that need addressing. Reviews of the effectiveness of the steps we have taken this year to ensure that there is no modern slavery or human trafficking in our supply chains happen on an ongoing basis and we intend to take the following further steps to combat the risk of slavery or human trafficking:

  • Continue to develop and implement internal accountability standards and procedures to hold employees and contractors accountable for non-compliance with our standards on slavery, human trafficking and forced labour.

  • Continue to develop and implement procedures to address violations of slavery, human trafficking and forced labour laws that are reported by our employees and contractors.

  • Increase awareness throughout our supply chain of supplier’s responsibilities and Ricoh’s expectations in relation to their standards and procedures addressing slavery, human trafficking and forced labour laws. 

  • Continue to develop and implement effective training programs for new and continuing staff within Ricoh UK Companies on slavery, human trafficking and forced labour.

This statement is made pursuant to section 54(1) of the UK Modern Slavery Act 2015 and constitutes the slavery and human trafficking statement for Ricoh Europe PLC, Ricoh UK Limited, Ricoh Capital Limited, Ricoh Imaging UK Limited and Ricoh UK Products Limited for the financial year ending 31 March 2022.

Signed for and on behalf of all Ricoh UK Companies,

Nicola Downing, CEO, Ricoh Europe PLC

1JEITA - Japan Electronics and Information Technology Industries Association - https://www.jeita.or.jp/english/