Balocco

CUSTOMER STORY

Digital signage improves employee experience at Italian food manufacturer

Ricoh Italy and partner Voome creates a communication system using a 65-inch touch screen connected to a media player for content management.

Balocco is an Italian food manufacturer producing biscuits, festive cakes and wafers.  
Its history is made up of tradition and innovation, focused on people's health and well-being and environmental sustainability.

Over 400 people work in the production plant, with work divided into shifts. Previously, timetables were displayed on paper sheets that were large and unwieldy, so the company sought a digital solution.

Ricoh Italy and its partner Voome created a communication system using a 65-inch touch screen connected to a media player for content management. The platform is integrated and modular so it is ideal for implementing scalable projects.



When the need for Digital Signage arose, I immediately thought of Ricoh, which has provided us with its expertise and quick and effective assistance over the years. Ricoh professionals are always to hand and that’s not something to be taken for granted. In addition, Ricoh really empathises with our needs, and this guarantees tailor-made solutions to improve the way we work in practical terms."

Fabio Bozzolo, Head of IT Infrastructure at Balocco



Summary

  • Challenge: Customer Engagement
  • Industry: Other
  • Business size: Enterprise
  • Service Line: Production Printing

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