Case Studies
International Retailer

Driving innovation in the distribution centre with financed Smart Lockers

A five-year rental plan from Ricoh Capital helps to roll out Smart Lockers across 43 countries

Working with Ricoh, the retailer chose to trial Smart Lockers to enhance the storage, management, and distribution of business-critical handheld scanners. This solution replaced the un-managed collect and return system with a check-in, check-out solution. Ricoh provides a complete service – delivery, installation, configuration, and maintenance – as part of the agreement, including licenses for the cloud management software. In general, the retailer’s standard process is to acquire equipment as an outright purchase. However, during discussions, Ricoh Capital proposed that Ricoh would deliver the Smart Lockers as part of a tailored five-year rental agreement, based on monthly payments.

 “Ricoh Capital presented an excellent comparison of the costs and benefits of the financed model as opposed to purchasing the Smart Lockers outright. This made it easy for us to recognise the value of the rental approach, and helped us gain internal approvals for the project.”

Company Spokesperson


  • Challenge: Digital workflows and processes
  • Industry: Other
  • Business size: Large business
  • Service Line: Workplace Services

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