Horeca Totaal is a supplier of fresh, high-quality products for catering operations in Belgium. Employees use handheld scanners for managing stock and one of the problems Horeca Totaal had to face was the frequent 'disappearance' of handheld scanners.
A solution needed to be found, as buying new scanners was expensive.
Horeca Totaal searched the market for a solution to help reduce both failure and loss of the handheld scanners. ""It was a broad search. We saw a range of options, including some with GPS tracking. But that would not have been the ideal solution from us seeing as we work from two permanent sites and the accuracy of the GPS in the scanners was insufficient for our specific situation."" Ultimately, the organization opted for a solution from Ricoh in the form of the Smart Locker.
- Challenge: Digital workflows and processes
- Industry: Other
- Business size: Large business
- Service Line: Workplace Services