Customer Stories
QIT

CUSTOMER STORY

DocuWare boosts productivity to support business growth

A regional IT service provider used DocuWare Cloud to digitise and automate business workflows, eliminating bottlenecks, saving time, and increasing agility.

QIT GmbH is a regional IT service provider based in Langelsheim, Germany, with a second office in Hildesheim. The company specialises in network solutions and services, and primarily works with charities from the care and healthcare sectors. 

To boost efficiency and flexibility, QIT looked for a document management solution that would help digitise and accelerate manual processes, and provide clear insight into the current status of document workflows. It selected DocuWare Cloud to form a new central document archive, and started working with Ricoh to optimise processes.

Using DocuWare Cloud, QIT is replacing time-consuming and complex manual, paper-based working with streamlined digital processes - helping to eliminate bottlenecks and drive productivity. Employees can now access important documents remotely and can gain a clearer overview into that current status of document workflows through quick and easy reporting. 



"We’ve already processed 3,000 invoices so far and receive 60 new ones every month. DocuWare not only saves time, it also minimises the risk of data input errors and increases overall data security."

Annika Witt, Assistant to the CEO




Summary

  • Challenge: Digital workflows and processes
  • Industry: Other
  • Business size: Small Business
  • Service Line: Business Process Services

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