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Leading Insurance Group

A global leader in risk management, insurance and reinsurance has clients in over 120 countries. Every month, this busy office processes over 2,000 documents - and many of these are over 100 pages in length. They include contracts, brochures, policies and quotations as well as terms and conditions. The huge volume of paper, non-editable PDFs and different files types they receive compounded the scale of the workload.

With Scan&Manage, Ricoh provided the company with the means to simply and quickly scan paper documents. They can now convert these, and other non-editable electronic fi les such as PDFs, into formats where they can transfer and update information as well as share them as combined documents.


If you require further information about this customer case study, please contact the BPS team on bpsenquiries@ricoh-europe.com


"There was a big ‘Bravo’ from the departments in which we installed Scan&Manage”, said the office’s IT Manager. “They don’t have to retype anything now. The remaining departments are jealous so I shall have to expand usage. I can certainly recommend the speed and efficiency Scan&Manage has given us – and that’s not a compliment, it’s a truth."

  • Challenge: Digital workflows and processes, Governance and compliance
  • Industry: Financial Services
  • Business size: Large business
  • Service Line: Managed Document Services, Business Process Services, Application Services

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