- Key features & benefits
We have an established service operation that delivers a complete portfolio of support services. Using RICOH Service Advantage, you can take advantage of a range of services, including project management, service design, implementation, service management, supply chain management, parts management, helpdesk services, remote support, field engineering, reporting and billing.
- Leverage our knowledge and resources to optimise service delivery
- Scalable support services, tailored to meet your business needs
- Highly effective EMEA-wide service and distribution network
- Attentive support from nearly 5,000 certified service technicians
- A+, Net+, MCSE, Security+, Mobility+ and ITIL certified support staff
- Expertise in emerging markets and new technologies
Zebra Managed Services
Safeguard day-to-day business operations by entrusting the supply and servicing of label printing devices to Ricoh.
Safeguard business assets and support your employees by providing 24/7 keyless access to secure storage space.
Extend your IT presence with RICOH Smart Hands. There when you need them, our technicians provide professional support.
Robotic Service Advantage
Extend class-leading service support to your customers across Europe, the Middle East and Africa.