Global Logistics Company
Global Logistics Company

CASE STUDY

Logistics company deploys Smart Lockers to store business critical devices

Logistics company engages Ricoh to develop more innovative and efficient supply chain operations

This international logistics company aims to process shipping orders as quickly and efficiently as possible to ensure goods reach their destination on time, every time. With distribution centre work shifts running around the clock, how could the company make the most of every second and improve quality of service to clients? 

The company realized that centralising device storage was critical, incorporating a standardised check-in/check-out routine. This would enable them to understand which devices were used most frequently, monitor equipment performance, and manage availability, distribution and maintenance.

Smart Lockers fitted the brief perfectly, providing a combination of innovative cloud technologies, high-security functionality, and sophisticated asset tracking tools. 

The company engaged its global technology partner Ricoh to deploy, install, and configure custom-branded Apex Smart Lockers at one location in France and three in the UK.



"Working with Ricoh to introduce Smart Lockers to our distribution centres is helping us to optimize our operational processes. We expect that the combination of time savings, enhanced productivity, and reduced asset repair and replacement costs will generate a very strong return on investment, and enable us to deliver a higher quality service to clients."

Logistics Company Spokesperson



Summary

  • Challenge: Digital workflows and processes
  • Industry: Other
  • Business size: Large business
  • Service Line: Business Process Services

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