IT Service - Customer Experience
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eCommerceEngage with your customers, create new revenue opportunities and become more efficient with bespoke online portals.
Data and Analytics SolutionsHarmonise your platforms, automate data and analyse processes to see what's really happening in your business. Then take these insights to improve the customer experience and take performance to another level.
IDC Whitepaper - Customer Experience
Customer success stories
DIA is a Spanish multinational retail company that specialises in the distribution of food. Thanks to Ricoh's expertise in user experience and digital platforms, Dia improved the online shopping experience and boost the Omnichannel retail strategy.
Ricoh helped Allfunds Bank develop a digital portal that provides an immersive omnichannel user experience for its customers.
IEMA has utilised a Ricoh business intelligence solution to improve data access and deliver better quality information to their customers.
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