Development of multichannel customer platform
Allfunds Bank is a one-stop business-to-business platform for fund dealing, information management and research services. With over €370 billion of assets under intermediation, Allfunds Bank is the world’s leading institutional fund management network.
Its intelligent multichannel client portal was developed by Ricoh using the Liferay Platform and integrated Webtrekk anlaytics. One of the most ambitious projects ever undertaken using the technology, it was central to Allfunds Bank’s digital transformation process.
“Ricoh managed the project from conception to delivery. They have become a key partner, developing and integrating the innovative digital services that keep us at the forefront of the financial sector.”
Project Leader, Allfunds Bank
- Challenge: Customer Engagement, Digital workflows and processes
- Industry: Financial Services
- Business size: Large business
- Service Line: IT Infrastructure Services