When you have all the facts, you can make intelligent decisions
Do you want to know which of your networked printers and MFPs are being overused or underused?
RICOH @Remote networked appliance helps you spot opportunities to optimise your printer fleet and cut supply costs and maintain stable device operations. Track device usage in real-time and improve workflows and maintenance on your devices.
Features
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Accurate Meter Readings
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Informative web portal
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Reliable notifications
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Green reporting
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Mantainance alerts
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Tailored solutions
Accurate Meter Readings
Informative web portal
Reliable notifications
Green reporting
Mantainance alerts
Tailored solutions
Frequently Asked Questions
Answering common questions about RICOH @Remote
Q1. How can I order @Remote and create an account for the web portal?
@Remote is embedded into your Ricoh device. You don’t need to order it — your Ricoh service provider will guide you to enable it.
Q2. Does @Remote also work for non-Ricoh printers?
@Remote is designed for Ricoh All-in-one and Single Function printers. It can be used to communicate with non-Ricoh devices within the same network but will provide a reduced level of information.
Q3. What is the difference between @Remote Embedded and @Remote Connector NX?
@Remote Embedded is to directly connect a Ricoh device to the @Remote service. Whereas @Remote Connector NX is a server-based connector that allows you to centralise the management of a fleet of printing devices. This centralised fleet monitoring and management can be further enhanced with the combination of RICOH Streamline NX enabling even more efficient operations.