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Enhancing employee experience with automation and AI

Enhancing employee experience with automation and AI

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Workforce adoption of AI outpacing employer policies

Almost half (48%) of European employees regularly use AI tools, such as Chat GPT, with 18% of these respondents using it once or more a day. Yet only one in six (16%) companies have offered training on how to utilise AI tools.


Research conducted by Opinium, on behalf of Ricoh Europe, revealed a gap between workers' use of emerging technologies and organisations' efforts to support and manage that usage. Without proper guidance on how to harness the technology, businesses could miss out on productivity and business benefits.


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Enhancing employee experience with automation and AI

Methodology

Research conducted by Opinium, on behalf of Ricoh Europe, captures the thoughts and feelings of 6,000 workers across the UK & Ireland, France, Germany, Italy, the Netherlands and Spain.

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