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CASE STUDY

Enhancing employee welfare with Ricoh smart lockers

Ricoh’s smart lockers enable employees to collect their online parcel orders directly from their office in a secure, simple way

The Marchesini Group, a leading producer of packaging machines for pharmaceuticals and cosmetics, is a focal point for experience and innovation, a combination that is essential in order to satisfy client needs. 

Technology is rapidly advancing and the Marchesini Group seeks to remain at the cutting edge. E-commerce is becoming increasingly widespread, and being able to receive parcels directly at work is a major benefit for employees. Ricoh, which was already Marchesini's technology supplier, engaged with their requirements and proposed smart lockers: high-tech lockers that can be used as self-service points for collecting goods. This solution immediately became attractive, and it is widely used by all employees.

Summary

  • Challenge: Digital workflows and processes
  • Industry: Other
  • Business size: Large business
  • Service Line: Business Process Services