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Overview

Leading Change at Work

Technology is changing the way we work. At Ricoh, we ensure that change is positive for your teams and your business. We guide you through every step of the journey to ensure a seamless transition to a fully digital workspace.
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seamless digital workspace experience
Digital Workspace

Access everywhere

Hybrid and on-the-go set-ups are shaping our future. We take a holistic approach to designing, integrating and supporting your digital workspaces to nurture employee engagement and help you reach new levels of performance.
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Business Process Management

Synched for success

Manual tasks no longer need to hold your staff back. We optimise your business processes to enable your staff to deliver more; providing the technology, expertise and support to streamline and simplify processes across your organisation.
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Cloud & Infrastructure

Cloud & clear

Capturing the full value of cloud requires the right roadmap and team to execute it. We provide cloud solutions and expertise that make your business operations more agile, cost-effective and secure while pursuing next-generation innovation.
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Cybersecurity

No more risky business

Internet-enabled devices create new vulnerabilities to cyberattacks. We help you go on the offensive against cybercrime with intelligent cybersecurity services and solutions aligned to your core business processes.
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Digital Experience

A new level of experience

An excellent customer experience starts with a superior employee experience. Our highly-skilled team of data scientists and developers design, build, implement and service the solutions you need to exceed expectations at every touchpoint.
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Graphic Communications

Future proof your business

The possibilities with print are endless. At Ricoh, we help you evolve, digitalise and create a sustainable business advantage; providing solutions on hardware, software and services that enable new opportunities within professional printing.
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Graphic Communication
Office Products & Software

Best-in-class quality

Ricoh is well known for high-quality printers, digital duplicators and multifunction printers/scanners/copiers. With plenty of choices in speed, size and capabilities, you can select from the models and features that work best for your workgroup, office or classroom.
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Overview

A multi-faceted service and support platform

All the product and service support you need in one place. We provide support, advice and solutions to keep your business up and running.
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AV technology and management
News

Your one-stop resource

Find out everything about our business news, product innovations and people, along with the events we’re hosting and attending.
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News and events from Ricoh
About us

Who we are and what we do

At Ricoh, we endeavour to always listen to our customers and provide you with innovative solutions, products and services that align with your business goals. We strive to add value to your services and products. We adapt to changing business climates.
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About Ricoh - London Office
Environmental, Social, Governance

Our commitment to building a sustainable future

At Ricoh, ESG (Environmental, Social & Governance) has defined how we do business since the company was founded in 1936. It is central to our operations and touches every part of our organisation. 
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Overview

We love to hear from you

Whether you have a pricing question about our solutions or products, need help managing your account or already using our products and have a support question, our team is there to help.
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customer and employee engagement
Overview

Helping you to stay one step ahead

Explore and read our lastest insights from what matter the most in business solutions.
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Ricoh Insights - Overview
Modern Workplace

Modern Workplace

Explore the latest trends and ideas shaping the modern workplace, and discover how origanisations can thrive in today's fast-paced business landscape.
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Process Optimisation

Process Optimisation

Manual tasks no longer need to hold your staff back. Explore perspectives on how to streamline and simplify processes across your organisation so your staff can deliver more.
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Data Security

Ricoh has a number of robust hardware security capabilities that help secure information from the start to finish of document or data creation. Our capabilities cover data control, data preservation, data destruction and compliance.


Helping you protect your business

To meet the demanding requirements of effective, demonstrable cyber security best practices, security is included in every product and service in Ricoh’s portfolio by design – never as an afterthought. To learn more about our security capabilities, download our full report: Ricoh Security Solutions: Helping you protect your business

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Data Control
user-authentication

User authentication and authorisation

Control access to the device and information contained in it

  • Locked print
  • Standard Embedded S/W for authentication
  • User Authentication / access restriction
  • Single sign-on
  • Multiple administrator roles
  • PDF password protection (password for scanned document)
  • Unauthorized Copy Protection
  • IP-Range based Access Control
  • Secure device and print management
  • PKI (Public Key Infrastructure) / SmartCard Support
  • Secure printing (print2me / locked print)
device-management

Device Management

Control the settings and who has access to the settings

  • Quota setting / account limit
  • DMNX – single pane of glass security auditing, password management, monitoring, alerting
device-malware

Device Malware Protection

The Ricoh only machine language is our unique firmware that eliminates a lot of security issues

  • Servers
  • Not/less susceptible to malware
  • SOP – hardened version of Android
  • Ricoh-only version of machine OS (machine control language) for MFP
  • 3 layer approach – digital signature, download via Ricoh tool, needs to be written in specific control language
Data Preservation
data-encryption

Data Encryption

Encypt data that you want to keep and reuse such as passwords, network settings and address books. Deny access to sensitive data even if access to the network is breached.

  • Hard disk encryption via TPM
  • Encryption keys via TPM
  • End to end encryption of print and scan files using PKI key
  • FIPS certified HDD (Federal Information Processing Standards)
  • End2End encryption for printing
  • End2End encryption for scanning
bios

Bios and Operating System Protection.

Stop devices being misused by a malicious 3rd party.

  • Secure boot using Trusted Platform Module (TPM)
firmware
Firmware updates and Password Management
  • Remote password audit
  • User lockout function
  • Firmware validation via TPM
Data Destruction
image-overwrite

Image Overwrite.

Whenever you make a copy or a scan on a print device, it leaves a latent image on the hard drive, which is used for job processing. As soon as the job is completed on a Ricoh device, the image is immediately overwritten before the next job starts.

  • Disk Overwrite Security System (DOSS)
  • Removable hard drive
harddisk-disposal

Hard Disk Disposal.

At the end of a device’s useful life or lease, the hard drive can be removed, destroyed and a new hard drive used if the device is to be reused.

  • Hard disk disposal, image overwrite.
  • Full Data Cleansing Service
  • End of Life service: destruction of data within memory modules, storage
certificationCompliance with industry standards
  • IEEE 2600.2 Certification for select products
  • ISO 15408 Certification for select products
  • Security documentation & training
  • Data Cleansing for Government

    Data Cleansing for Government

    A complete and documented process for removing data from end-of-life government print devices.

  • Managed Document Services

    Managed Document Solutions

    Bespoke solutions to help organisations optimise information workflow and streamline document management processes.

  • Power Office

    Power Office

    Two comprehensive, cost-effective IT support options designed for small businesses

  • Pay Per Seat

    Pay Per Seat

    A full range of configurable IT solutions and services for end-user devices, delivered on a usage basis.

  • Integrated IT Lifecycle Services

    Integrated IT Lifecycle Services

    A customisable range of IT infrastructure services and support for enterprise organisations.

  • Human Resource Records

    Human Resource Records

    Accelerate workflow and boost employee productivity with fast, accurate HR records management.

  • Document Governance

    Document Governance

    An integrated suite of applications and tools to manage and monitor your document infrastructure.

  • Accounts receivable - archiving

    Accounts receivable - archiving

    Improve customer service with fast, centralised, easily accessible invoice archiving

  • Accounts Payable

    Accounts Payable

    An easy to implement solution that automates invoice capture, approval, payment and archiving tasks.

  • Patient Workflow Management 2

    Patient Workflow Management

    A one-button document management solution that lets you quickly and easily digitise medical information.

  • eRecord Mobile 2

    eRecord Mobile

    A fast, accurate and secure way to capture and share vital patient image information.

  • eRecord Connect 2

    eRecord Connect

    A one-button document management solution that lets you quickly and easily digitise medical information.


Talk to a Ricoh expert

Get in touch with one of our consultants and find out how we can help your business.

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