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Overview

Evolve your digital workspace

Technology is transforming work. It’s changing how teams collaborate, how you serve customers, how you protect your organisation and how you achieve growth. 

At Ricoh, we specialise in developing and integrating end-to-end technologies that help organisations respond to ever-changing workstyles.

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seamless digital workspace experience
Workplace Experience

Access everywhere

Hybrid and on-the-go set-ups are shaping our future. We take a holistic approach to designing, integrating and supporting your digital workspaces to nurture employee engagement and help you reach new levels of performance.
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Business Process Management

Synched for success

Manual tasks no longer need to hold your staff back. We optimise your business processes to enable your staff to deliver more; providing the technology, expertise and support to streamline and simplify processes across your organisation.
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Managed Print & Automation Services

Gateway to your digital workspace

Embrace digitalisation and maximise efficiency with a print infrastructure that supports the evolving needs of your organisation.
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Cloud & Infrastructure

Cloud & clear

Capturing the full value of cloud requires the right roadmap and team to execute it. We provide cloud solutions and expertise that make your business operations more agile, cost-effective and secure while pursuing next-generation innovation.
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Cybersecurity

No more risky business

Internet-enabled devices create new vulnerabilities to cyberattacks. We help you go on the offensive against cybercrime with intelligent cybersecurity services and solutions aligned to your core business processes.
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Graphic Communications

Future proof your business

The possibilities with print are endless. At Ricoh, we help you evolve, digitalise and create a sustainable business advantage; providing solutions on hardware, software and services that enable new opportunities within professional printing.
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Graphic Communication
Office Products & Software

Best-in-class quality

Ricoh is well known for high-quality printers, digital duplicators and multifunction printers/scanners/copiers. With plenty of choices in speed, size and capabilities, you can select from the models and features that work best for your workgroup, office or classroom.
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Services

Guiding you at every step

Boost efficiency and empower your employees with Ricoh's comprehensive services. We seamlessly integrate with your workflow, streamlining tasks and reducing workloads. Our customisable services free your team to focus on high-value activities, maximising productivity and optimising your business processes. Let Ricoh alleviate pressure on your internal staff, allowing them to succeed.
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All the product and service support you need in one place. We provide support, advice and solutions to keep your business up and running.
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Who we are and what we do

At Ricoh, we endeavour to always listen to our customers and provide you with innovative solutions, products and services that align with your business goals. We strive to add value to your services and products. We adapt to changing business climates.
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Our commitment to building a sustainable future

At Ricoh, ESG (Environmental, Social & Governance) has defined how we do business since the company was founded in 1936. It is central to our operations and touches every part of our organisation. 
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Whether you have a pricing question about our solutions or products, need help managing your account or already using our products and have a support question, our team is there to help.
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Overview

Helping you to stay one step ahead

Explore and read our lastest insights from what matter the most in business solutions.
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Ricoh Insights - Overview

eRecord Mobile

Image filing is a labour intensive process. The nurse takes a picture of a patient operation or wound and then writes up notes. A second person then manually adds the information to the hospital’s document management system and associates it with the patient’s file.

Ricoh’s eRecord Mobile automates the process. Staff simply take a photo using Ricoh’s easy to use, sturdy industry-leading camera and securely upload it to the hospital system over Wi-Fi or Bluetooth. Patient barcodes, read from the patient wristband or bed, are included in the image metadata and photos are automatically allocated to the correct patient file.

This simple process allows this essential image filing task to be performed efficiently and dramatically reduces the margin for error. The information is then integrated into the hospital systems for staff to access and respond to quickly.

The solution also includes a tablet to allow nurses to take and upload notes on the go so that up to date patient information is available across the hospital network as soon as it’s captured. And the camera itself is easy to disinfect with ethanol or sodium hypochlorite.


Key features & benefits

Ricoh’s eRecord Mobile offers a fast, accurate way to capture and share vital patient information. The solution directly impacts the quality of patient care by speeding up the process of recording image information and allowing it to be accessed almost immediately by staff across the hospital.

The solution facilitates:

  • An improved quality of patient service through rapid data dissemination
  • More time for patient care by staff who are freed up from administrative duties
  • Reduced margin for error and more accurate documentation
  • Added security as scanned and captured data is transmitted directly to the correct hospital system
  • A reduction in paper waste and the associated costs

Related Services

  • eRecord Connect 2

    eRecord Connect

    A one-button document management solution that lets you quickly and easily digitise medical information.

  • Patient Workflow Management 2

    Patient Workflow Management

    A one-button document management solution that lets you quickly and easily digitise medical information.