Notice of potential impact of "Apache ActiveMQ remote code execution vulnerability" towards Ricoh products and services
Ricoh understands the importance of security and is committed to managing its products and services with the most advanced security technologies possible for its customers worldwide. Ricoh is aware of the reported "Apache ActiveMQ remote code execution vulnerability" (CVE-2023-46604) affects certain products and services that Ricoh develops, manufactures, and offers.
List 1 below shows the affected products and services, and the latest firmware has been released to resolve this vulnerability issue.
Ricoh offers measures detailed in the hyperlinked pages in the list.
Please check the list below and apply the firmware.
List 1: Ricoh products and services affected by this vulnerability.
| Product/service | Link to details |
| RICOH Interactive Whiteboard D5510 | Affected. For details, please refer to the following URL.
https://www.ricoh.com/products/security/vulnerabilities/adv?id=ricoh-prod000089-2023-000005 |
| RICOH Interactive Whiteboard Controller Type 1 | Affected. For details, please refer to the following URL.
https://www.ricoh.com/products/security/vulnerabilities/adv?id=ricoh-prod000091-2023-000005 |
| RICOH Interactive Whiteboard Controller Type 2 | Affected. For details, please refer to the following URL.
https://www.ricoh.com/products/security/vulnerabilities/adv?id=ricoh-prod000092-2023-000005 |
| RICOH Interactive Whiteboard Controller Type 3 | Affected. For details, please refer to the following URL.
https://www.ricoh.com/products/security/vulnerabilities/adv?id=ricoh-prod000093-2023-000005 |
| RICOH Interactive Whiteboard Lt | Affected. For details, please refer to the following URL.
https://www.ricoh.com/products/security/vulnerabilities/adv?id=ricoh-prod000094-2023-000005 |
| RICOH Interactive Whiteboard Lt for Open Controller | Affected. For details, please refer to the following URL.
https://www.ricoh.com/products/security/vulnerabilities/adv?id=ricoh-prod000095-2023-000005 |
| RICOH Interactive Whiteboard D2200 | Affected. For details, please refer to the following URL.
https://www.ricoh.com/products/security/vulnerabilities/adv?id=ricoh-prod000090-2023-000005 |
| RICOH Interactive Whiteboard D5500 | Affected. For details, please refer to the following URL.
https://www.ricoh.com/products/security/vulnerabilities/adv?id=ricoh-prod000088-2023-000005 |
| About Ricoh |
Ricoh is a leading provider of integrated digital services and print and imaging solutions designed to support digital transformation of workplaces, workspaces and optimise business performance.
Headquartered in Tokyo, Ricoh’s global operation reaches customers in approximately 200 countries and regions, supported by cultivated knowledge, technologies, and organisational capabilities nurtured over its 85-year history. In the financial year ended March 2024, Ricoh Group had worldwide sales of 2,348 billion yen (approx. 15.5 billion USD).
It is Ricoh’s mission and vision to empower individuals to find Fulfilment through Work by understanding and transforming how people work so we can unleash their potential and creativity to realise a sustainable future.
For further information, please visit www.ricoh.com