25% cost reduction for customers thanks to digital mailroom and RIcoh Production Printing Services

As a result of its partnership with Ricoh and an innovative approach to some complex business challenges, Mosaic has transformed business operations and service efficiency, and delivered significant cost reductions to its customers. Mosaic has even been able to enter and dominate a new line of business by orchestrating a shift in industry pricing.

“Because of the efficiencies gained by the Ricoh solution, Mosaic has been able to be quite aggressive in the marketplace. There aren’t many businesses that do this type of work and we’ve been very successful in acquiring work from competitors. Typically, they’ve got big legacy systems and haven’t been able to get anywhere near our price point. I guess you could say, that with the help of the Ricoh solution, we’ve moved the industry price point, especially in the not-for-profit sector.” 

Alastair Fell, IT and Operations Director, Mosaic Fulfilment Solutions