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Principality of Asturias

Upgrading of 400 software applications improves the user experience in the principality of Asturias

In 2017 the government of the Principality of Asturias awarded a contract for the upgrade of 400 back office and citizen service software applications to Ricoh Spain IT Services, as part of its project for the improvement of digitization in government bodies.

Under this project, Ricoh has engaged in the integral maintenance, incident resolution and development of the software applications of the Directorate General for Digital Strategy and Security, which is affiliated to the Regional Ministry of the Presidency of the Principality of Asturias.

From Ricoh Spain's Skills Centre in Asturias, which is Ricoh Group’s European benchmark for software maintenance, the company has worked with Asturian companies on this project, which has helped keep 100 highly qualified jobs including IT engineers, project managers, analysts and software developers.

The project, which is valued at €8million, has focused on the maintenance and development of the Principality’s main software applications using cutting-edge technologies such as Liferay for portals in what is currently the largest software maintenance contract in the entire autonomous region.

  • Challenge: Digital workflows and processes
  • Industry: Government
  • Business size: Large business
  • Service Line: IT Infrastructure Services

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