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Global standardisation across all local touchpoints

86% of consumers will leave a preferred brand after only two or three bad experiences. Therefore, it is critical to align your customers’ digital and physical experiences in today’s omnichannel retail environment.

To provide a good customer service, all your IT and audiovisual equipment need to be working seamlessly and at all time. 

  • Do you struggle making the most out of omnichannel developments and integrations?
  • Are your retail set-ups too different to manage efficiently on a global level?
  • Are you looking to enhance your in-store experience across your locations?
RICOH can help you. We provide managed services, specifically for the retail sector. 
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Ricoh positioned by Gartner® in 2023 Magic Quadrant™ for Outsourced Digital Workplace Services

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Case - Global transformation across 430 stores in 33 countries

An iconic fashion brand with worldwide presence chose Ricoh to enhance their in-store experience and transform their IT services. 

Learn about their challenges and how we, at Ricoh, changed their retail IT experience on a local and global scale to achieve:

  • Consistent and flexible global service delivery
  • Improved reporting visibility
  • Increased revenue
Read the full case study
Retail Services - Use case Retail Luxury Brand

Ready to change your retail experience

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Let’s meet and discuss your business situation and how our capabilities can match your business needs and preferences.

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