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Overview

Leading Change at Work

Technology is changing the way we work. At Ricoh, we ensure that change is positive for your teams and your business. We guide you through every step of the journey to ensure a seamless transition to a fully digital workspace.
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seamless digital workspace experience
Digital Workspace

Access everywhere

Hybrid and on-the-go set-ups are shaping our future. We take a holistic approach to designing, integrating and supporting your digital workspaces to nurture employee engagement and help you reach new levels of performance.
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Business Process Management

Synched for success

Manual tasks no longer need to hold your staff back. We optimise your business processes to enable your staff to deliver more; providing the technology, expertise and support to streamline and simplify processes across your organisation.
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Cloud & Infrastructure

Cloud & clear

Capturing the full value of cloud requires the right roadmap and team to execute it. We provide cloud solutions and expertise that make your business operations more agile, cost-effective and secure while pursuing next-generation innovation.
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Cybersecurity

No more risky business

Internet-enabled devices create new vulnerabilities to cyberattacks. We help you go on the offensive against cybercrime with intelligent cybersecurity services and solutions aligned to your core business processes.
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Digital Experience

A new level of experience

An excellent customer experience starts with a superior employee experience. Our highly-skilled team of data scientists and developers design, build, implement and service the solutions you need to exceed expectations at every touchpoint.
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Graphic Communications

Future proof your business

The possibilities with print are endless. At Ricoh, we help you evolve, digitalise and create a sustainable business advantage; providing solutions on hardware, software and services that enable new opportunities within professional printing.
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Graphic Communication
Office Products & Software

Best-in-class quality

Ricoh is well known for high-quality printers, digital duplicators and multifunction printers/scanners/copiers. With plenty of choices in speed, size and capabilities, you can select from the models and features that work best for your workgroup, office or classroom.
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Overview

A multi-faceted service and support platform

All the product and service support you need in one place. We provide support, advice and solutions to keep your business up and running.
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AV technology and management
Overview

Your one-stop resource

Find out everything about our business news, product innovations and people, along with the events we’re hosting and attending.
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The Company

Who we are and what we do

At Ricoh, we endeavour to always listen to our customers and provide you with innovative solutions, products and services that align with your business goals. We strive to add value to your services and products. We adapt to changing business climates.
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Overview

We love to hear from you

Whether you have a pricing question about our solutions or products, need help managing your account or already using our products and have a support question, our team is there to help.
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customer and employee engagement
Overview

Helping you to stay one step ahead

Explore and read our lastest insights from what matter the most in business solutions.
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Ricoh Insights - Overview
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Values, vision and mission

At Ricoh, we endeavour to always listen to our customers and provide you with innovative products and services that align with your business goals. We strive to add value to your services and products. We adapt to changing business climates.


Our management philosophy

Our Founding Principles – Love your neighbour; Love your country; Love your work - were formulated in 1946 by our founder Kiyoshi Ichimura. They form the cornerstones of how we do business and encourage us to constantly improve and contribute to the wellbeing of all stakeholders - including our families, customers, and society as a whole.

By adhering to our management philosophy, we remain true to social and environmental sustainability and our responsibility to future generations.

The Ricoh Way

The Ricoh Way is our global corporate philosophy and it provides the framework and identity for our organisation. As the world continues to globalise at an accelerated pace, having a coherent and consistent set of values across our organisation provides clear guidance that underpins decision making and addressed the complex issues and challenges that our customers face.

Customer centric approach

As part of a global company, our employees are tasked to care about people, our industry, our society and our planet. We dedicate our winning spirit, innovation capabilities and teamwork to refining our customer centric approach, always committing to the highest standards of ethics and integrity.

Engrained in our culture is to always put the customer first and deliver an exceptional customer experience in all areas of our business.

Celebrating excellence

We are committed to delivering services and products that improve our customers’ quality of life. We are also driven to fulfil our responsibilities to create a sustainable society and to continue to provide innovative solutions that bring value and inspiration to our customers each and every day.

We celebrate and reward our employees for exemplary service and innovation through the Ricoh Way Award, which recognises and praises on both local and global levels those whose activities exemplify The Ricoh Way.

Commitment to the planet

Our commitment to sustainability is a part of our heritage and touches every part of our company, from manufacturing to distribution, business sites to recycling. Environmental awareness underpins everything we do.