homeback to menu
Overview

Leading Change at Work

Technology is changing the way we work. At Ricoh, we ensure that change is positive for your teams and your business. We guide you through every step of the journey to ensure a seamless transition to a fully digital workspace.
Discover more
seamless digital workspace experience
Digital Workspace

Access everywhere

Hybrid and on-the-go set-ups are shaping our future. We take a holistic approach to designing, integrating and supporting your digital workspaces to nurture employee engagement and help you reach new levels of performance.
Discover more
Business Process Management

Synched for success

Manual tasks no longer need to hold your staff back. We optimise your business processes to enable your staff to deliver more; providing the technology, expertise and support to streamline and simplify processes across your organisation.
Discover more
Cloud & Infrastructure

Cloud & clear

Capturing the full value of cloud requires the right roadmap and team to execute it. We provide cloud solutions and expertise that make your business operations more agile, cost-effective and secure while pursuing next-generation innovation.
Discover more
Cybersecurity

No more risky business

Internet-enabled devices create new vulnerabilities to cyberattacks. We help you go on the offensive against cybercrime with intelligent cybersecurity services and solutions aligned to your core business processes.
Discover more
Digital Experience

A new level of experience

An excellent customer experience starts with a superior employee experience. Our highly-skilled team of data scientists and developers design, build, implement and service the solutions you need to exceed expectations at every touchpoint.
Discover more
Graphic Communications

Future proof your business

The possibilities with print are endless. At Ricoh, we help you evolve, digitalise and create a sustainable business advantage; providing solutions on hardware, software and services that enable new opportunities within professional printing.
Discover more
Graphic Communication
Office Products & Software

Best-in-class quality

Ricoh is well known for high-quality printers, digital duplicators and multifunction printers/scanners/copiers. With plenty of choices in speed, size and capabilities, you can select from the models and features that work best for your workgroup, office or classroom.
Discover all our office products & software
Overview

A multi-faceted service and support platform

All the product and service support you need in one place. We provide support, advice and solutions to keep your business up and running.
Get support
AV technology and management
Overview

Your one-stop resource

Find out everything about our business news, product innovations and people, along with the events we’re hosting and attending.
Keep informed
News and events from Ricoh
The Company

Who we are and what we do

At Ricoh, we endeavour to always listen to our customers and provide you with innovative solutions, products and services that align with your business goals. We strive to add value to your services and products. We adapt to changing business climates.
Learn more about Ricoh
Overview

We love to hear from you

Whether you have a pricing question about our solutions or products, need help managing your account or already using our products and have a support question, our team is there to help.
Get in touch
customer and employee engagement
Overview

Helping you to stay one step ahead

Explore and read our lastest insights from what matter the most in business solutions.
Discover the latest insights
Ricoh Insights - Overview
Cookie Policy

Ricoh uses data collection tools such as cookies to provide you with a better experience when using this site. You can learn how to change these settings and get more information about cookies here.

Ricoh TotalFlow cloud suite minimises IT burden for print operations

Ricoh Europe, London, 10 March 2016 – At drupa 2016, Ricoh is unveiling the Ricoh TotalFlow Cloud Suite, a range of cloud-based solutions offered as Software-as-a-Service, expanding the portfolio of workflow solutions to support commercial print service providers and corporate enterprise clients. 

The solutions that form TotalFlow Cloud Suite comprise: data cleansing, web-to-print, marketing asset management, cross media services, and workflow automation. TotalFlow Cloud Suite enhances the accessibility of key solutions to boost productivity and performance.

These carefully selected Ricoh software and third party Ricoh-endorsed solutions have undergone a due diligence exercise, with a particular focus on data security and compliance with applicable data protection standards. 

These subscription-based services allow production printing businesses to select the software solutions they want to subscribe to without the upfront investment in an IT infrastructure to host them themselves. This also enables them to add new capabilities when demand dictates, allowing them to grow at their own pace, expanding their services in a responsive and measured way.

“Many print service providers are small to medium operations or family-run businesses where IT resources and expertise can be limited,” comments Benoit Chatelard, Vice President, Production Printing, Ricoh Europe. “But as more software solutions are being developed to streamline workflow, improve productivity and expand the services on offer, hosting and managing these can become challenging for the business. With TotalFlow Cloud Suite, Ricoh hosts its solutions and those of trusted third-party suppliers, removing the burden of IT support from small to mid-sized operations. Clients can then spend more time focusing on generating business and less time on managing their IT requirements. There is also no need to own and manage a server to run the software, which is another savings benefit. Larger businesses are increasingly adopting a cloud-based policy for their workflow applications and will also find TotalFlow CloudSuite a relevant and compelling option.”

While the flexibility of TotalFlow Cloud Suite allows print service providers to build a software toolkit that addresses their own requirements and best fits their business needs, it also ensures updates and enhancements made to the individual solutions are taken care of without the client having to make any alterations to their own operations. There is no need to factor in cost or time for software and server maintenance or upgrades. Further TotalFlow Cloud Suite minimises the inadvertent downtime that can be caused by human error in the execution of these processes. 

“With TotalFlow Cloud Suite, print service providers can subscribe to a wide range of Ricoh and Ricoh-endorsed third-party solutions with easy access but without the burden of hosting these applications themselves,” Chatelard concludes. “Updates are performed externally, minimising operational downtime and intrusive on-site maintenance. Clients can also add services and test them without making upfront capital investments and avoid the risk of missing out on benefitting from solutions that can boost productivity and performance. This cloud-based approach to software solutions offers a truly modern, flexible, trusted way to invest in software capabilities and to keep operations on the leading edge of business and production workflow.”

| About Ricoh |

Ricoh is empowering digital workplaces using innovative technologies and services that enable individuals to work smarter from anywhere.

With cultivated knowledge and organizational capabilities nurtured over its 85-year history, Ricoh is a leading provider of digital services, information management, and print and imaging solutions designed to support digital transformation and optimize business performance.

Headquartered in Tokyo, Ricoh Group has major operations throughout the world and its products and services now reach customers in approximately 200 countries and regions. In the financial year ended March 2022, Ricoh Group had worldwide sales of 1,758 billion yen (approx. 14.5 billion USD).

For further information, please visit www.ricoh-europe.com

© 2022 RICOH COMPANY, LTD. All rights reserved. All referenced product names are the trademarks of their respective companies.


For further information, please contact: 
Ricoh Europe PLC
Jack Gibson
E-mail: media@ricoh-europe.com
Homepage: www.ricoh-europe.com
Join us on Facebook: www.facebook.com/ricoheurope
Follow us on Twitter: www.twitter.com/ricoheurope
Follow us on LinkedIn: http://linkedin.com/company/ricoh-europe
Visit the Ricoh media centre at: www.ricoh-europe.com/press