Update: Notice on Ripple20 Treck TCP/IP Stack Potential Vulnerabilities
First published July 8, 2020
Date of current status January 7,2021
Ricoh Company, Ltd.
Ricoh is aware of the security vulnerabilities known as the “Ripple20” disclosed by the JSOF on June 16, 2020. These vulnerabilities could potentially allow a remote hacker to trigger an information leak if a specific TCP/IP stack version is used.
We have confirmed that Ricoh A3-sized multi-function printers, production printers, digital duplicators, Interactive White Boards, projectors, and Unified Communication Systems do not use IP stack modules from Treck Inc. and Kasago of Zuken Elmic, Inc. The affected printers and A4-sized multi-function printers are confirmed only as following:
Model Name | CVEs |
SP 230SFNw SP 230DNw |
|
P 201W M 340W M 340FW (China model) |
|
Aficio SP 1210N |
|
Aficio GX e3300N Aficio GX e7700N |
|
THE POTENTIAL VULNERABILITY SUMMARY
The affected printer has potential vulnerabilities which may cause a device stall, memory destruction, and network failure, but won't be exploited by a springboard attack or cause confidential information leakage. Please visit here.
This vulnerability will not affect devices connected to the customer's network if the network is properly configured against external attacks. Ricoh recommends always using best practices for network protection, including:
- When the device is connected to a network, ensure that the network is protected, for example, by a firewall.
- Install the device in a secure network where users restrictions are in place.
RESOLUTION
Please download the updated firmware as below. Ricoh will release further updated firmware on the driver site as it is available.
Model Name | New Firmware Version | Solved CVEs |
Aficio GX e3300N | Ver.1.19 https://support.ricoh.com/bb/html/dr_ut_e/re2/model/gxe330/gxe330.htm |
|
Aficio GX e7700N | Ver.1.05*1 https://support.ricoh.com/bb/html/dr_ut_e/rc2/model/gxe770/gxe770.htm | |
SP 230SFNw
SP 230DNw | Ver.1.05*2 https://support.ricoh.com/bb_v1oi/pub_e/oi/0001075/0001075678/VM0CA861X/M0CA8622_en.pdf |
|
M 340W
M 340FW P 201W (China Model) | Ver.1.01*2 https://support.ricoh.com/bb_v1oi/pub_e/oi/0001081/0001081286/VM0DA8706_01/M0DA8706_cn.pdf Note: The above firmware update guide is applied for P 201W as well. |
|
*2) updated September 25, 2020
The security and integrity of our customers' data and devices remain of utmost importance to Ricoh and will publish additional advisories for any other affected models, when applicable.
For further details on best practices for securely setting up your printer or MFP, please visit here.
| About Ricoh |
Ricoh is empowering digital workplaces using innovative technologies and services that enable individuals to work smarter from anywhere.
With cultivated knowledge and organizational capabilities nurtured over its 85-year history, Ricoh is a leading provider of digital services, information management, and print and imaging solutions designed to support digital transformation and optimize business performance.
Headquartered in Tokyo, Ricoh Group has major operations throughout the world and its products and services now reach customers in approximately 200 countries and regions. In the financial year ended March 2022, Ricoh Group had worldwide sales of 1,758 billion yen (approx. 14.5 billion USD).
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For further information, please contact:
Ricoh Europe PLC
Charlotte Fernandez
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