Notice elevation of administrator privileges vulnerability in Printer Driver Packager NX
Ricoh HQTokyo 21.02.2023

Notice elevation of administrator privileges vulnerability in Printer Driver Packager NX

Ricoh understands the importance of security and is committed to managing its products and services with the most advanced security technologies possible for its customers worldwide.

Ricoh is aware of the reported "local privilege escalation" affects certain products and services that Ricoh develops, manufactures, and offers.

There is a vulnerability about local privilege escalation in the driver installation package created by Printer Driver Packager NX.

  • Vulnerability Information ID: ricoh-2023-000001
  • Version1.00E
  • CVSSv3 score:7.8 (HIGH)

List 1: Ricoh products and services affected by this vulnerability

Product/serviceLink to details
Printer Driver Packager NX

Affected. For details, please refer to the following URL.


Please contact your local Ricoh representative or dealer if you have any queries.


Ricoh would like to thank International Flavors & Fragrances for reporting this vulnerability.

| About Ricoh |

Ricoh is empowering digital workplaces using innovative technologies and services that enable individuals to work smarter from anywhere.

With cultivated knowledge and organizational capabilities nurtured over its 85-year history, Ricoh is a leading provider of digital services, information management, and print and imaging solutions designed to support digital transformation and optimize business performance.

Headquartered in Tokyo, Ricoh Group has major operations throughout the world and its products and services now reach customers in approximately 200 countries and regions. In the financial year ended March 2022, Ricoh Group had worldwide sales of 1,758 billion yen (approx. 14.5 billion USD).

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For further information, please contact: 
Ricoh Europe PLC
Charlotte Fernandez
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