About Nike
Nike is a multinational company specialising in the design, manufacturing and distribution of sports apparel, footwear and accessories. Operating globally, Nike serves millions of B2B customers and manages high volumes of financial and supply chain transactions.
Challenge: Manual invoicing slowing payments and increasing costs
Before digitisation, Nike relied on paper-based invoicing processes, leading to inefficiencies across its operations. Time-consuming printing and postal delivery caused long delivery times, which negatively impacted payment cycles and cashflow, while rising mailing and operational costs added further pressure. At the same time, limited visibility into invoice and order status made tracking difficult, and the need to meet evolving digital and financial compliance requirements increased complexity. As a result, Nike required a scalable digital solution to streamline invoicing while maintaining compliance and service quality.
“Ricoh’s solution enabled us to speed up our invoicing and accelerate our cashflow.”
Messias Barquina-Bico
Global Customer Finance Process Excellence Director, Nike
Solution: Integrated e-invoicing and digital archiving
Ricoh implemented a fully integrated digital invoicing and e-archiving solution within Nike’s B2B platform, transforming manual processes into a seamless, automated workflow.
The solution enabled Nike to:
- Deliver and manage invoices digitally from creation to payment, reducing manual handling and delays
- Provide online access and payment capabilities, accelerating payment cycles
- Track order acknowledgements in real time, increasing transparency across the supply chain
- Ensure secure, compliant invoicing, supporting regulatory requirements and reducing risk
- Process 1.2 million invoices and 8.2 million order acknowledgements annually in seconds, improving operational efficiency
- Achieve 30% invoice digitisation within the first year, accelerating digital transformation
