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Overview

Leading Change at Work

Technology is changing the way we work. At Ricoh, we ensure that change is positive for your teams and your business. We guide you through every step of the journey to ensure a seamless transition to a fully digital workspace.
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seamless digital workspace experience
Digital Workspace

Access everywhere

Hybrid and on-the-go set-ups are shaping our future. We take a holistic approach to designing, integrating and supporting your digital workspaces to nurture employee engagement and help you reach new levels of performance.
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Business Process Management

Synched for success

Manual tasks no longer need to hold your staff back. We optimise your business processes to enable your staff to deliver more; providing the technology, expertise and support to streamline and simplify processes across your organisation.
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Cloud & Infrastructure

Cloud & clear

Capturing the full value of cloud requires the right roadmap and team to execute it. We provide cloud solutions and expertise that make your business operations more agile, cost-effective and secure while pursuing next-generation innovation.
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Cybersecurity

No more risky business

Internet-enabled devices create new vulnerabilities to cyberattacks. We help you go on the offensive against cybercrime with intelligent cybersecurity services and solutions aligned to your core business processes.
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Digital Experience

A new level of experience

An excellent customer experience starts with a superior employee experience. Our highly-skilled team of data scientists and developers design, build, implement and service the solutions you need to exceed expectations at every touchpoint.
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Office Products & Software

Best-in-class quality

Ricoh is well known for high-quality printers, digital duplicators and multifunction printers/scanners/copiers. With plenty of choices in speed, size and capabilities, you can select from the models and features that work best for your workgroup, office or classroom.
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A multi-faceted service and support platform

All the product and service support you need in one place. We provide support, advice and solutions to keep your business up and running.
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The Company

Who we are and what we do

At Ricoh, we endeavour to always listen to our customers and provide you with innovative solutions, products and services that align with your business goals. We strive to add value to your services and products. We adapt to changing business climates.
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Whether you have a pricing question about our solutions or products, need help managing your account or already using our products and have a support question, our team is there to help.
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Digital Workplace Enablement

The heartbeat of your workplace transformation is end-user computing and the platform that supports it. The challenge for organisations is giving users a seamless experience. 

This requires workplace modernisation that moves you away from technology silos. Instead, devices, security, data, collaboration and applications must be integrated to maximise efficiency and productivity for employees, driven by a people first, cloud-first model. 

Understanding how best to align the technology depends on how the business, and primarily, your people are going to use it – not the other way around.

Industry-Leading Platform

Ricoh offers industry-leading platform management solutions, governed by our global consultancy approach, providing desktop/OS, data and application services that enable customers drive productivity through the latest technology whilst mitigating issues that result in lost time, money, and productivity.

We support, among the others: 

  • Desktop & Device: Windows, Design, Train & Adopt, Migrate & Deploy, Lifecycle Support, Security
  • Application: Remediation, Architecture, Hosting, Deployment Support, Security
  • Data: Optimisation, Migration, Hosting, Deployment Support, Security

Digital Workplace Solutions


Digital Experience Assessment
This is a people-first approach to the analysis of how your organisation works, the workstyles of individual employees and how successfully they engage with your digital estate – and how well it works for them in return. We collect qualitative and quantitative data, following a thorough assessment using expert analysis, then collate it into an easy-to-digest report and present this back to you. Putting in place an informative foundational knowledge and setting you on the right path for successful digital transformation.

Consultancy
Our consultancy services cover equipment, place, process and technology, accessing the voice of the people; process workflow analysis; learning & training and change management.

Integrated Workplace Solutions
Our integrated workplace solutions are your bridge from the User Experience to the Enterprise. Ricoh’s integrated Workplace solutions such as Ricoh Spaces through the use of SaaS, IOT devices and our very latest Modern Data Warehouse will enable you to improve efficiency, increase productivity and reduce costs whilst ensuring that decisions made concerning meeting rooms, work areas and the office in general are based upon objective data rather than estimates, guesswork or anecdotal feedback.

Smart Lockers solutions
With Smart inventory management lockers can help reduce downtime by securely storing mission-critical equipment near potential points-of interest for rapid access 24/7. The service is integrated into Ricoh Spaces our Integrated Workplace Solution, leveraging Ricoh’s Device Lifecycle Management process and IT asset management tools using Ricoh ServiceNow.

Anything as a Service (XaaS) 
Helps organisations mitigate Capex costs by taking a typical hardware device (such as a laptop, desktop, tablet, or mobile phone) and software, bundling it with a variety of professional and managed services and offering it to a customer for a monthly cost per user fee.


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