Home
Services
Smart Lockers
A person holding a cardboard box stands next to smart lockers in a bright, modern hall with large windows.

WORKPLACE EXPERIENCE

RICOH Smart Lockers

Secure, seamless, smarter asset management for a better workplace experience

Smart Lockers
Overview Benefits Features Industries Customer story Why Ricoh? Related Products
Talk with an expert

Overview

Revolutionise your operations with RICOH Smart Locker Solutions 

Designed for efficiency, security, and seamless integration, our smart lockers streamline operations, reduce operation downtime and enhance asset tracking. Improve productivity and accountability with a tailored solution built for modern logistics and IT environments. 

Ricoh leads the way in smart locker solutions, with over 50,000 lockers installed and 150 new installations weekly across Europe. With over 80 years of workplace technology experience, Ricoh developed the RICOH Smart Locker Solution to meet current trends and future needs. More than just a technology provider, Ricoh is a strategic partner that helps organisations innovate, secure and optimise their workplaces for long-term success.

Smart Lockers

Features

Discover the possibilities of RICOH Smart Lockers

  • Security and access control

  • Efficient asset tracking

  • Integration and connectivity

  • European cloud-based management

  • Customisable and user-friendly

Security and access control

areo
Employees can authenticate access using existing RFID passes or user-defined PIN codes, ensuring only authorised users retrieve or return assets. Role-based permissions allow administrators to restrict access based on job roles, adding an extra layer of security. A comprehensive audit trail logs every transaction, detailing who accessed which asset, when and for how long.
Additionally, remote locking and unlocking features allow administrators to control storage access from anywhere, providing flexibility and real-time oversight.

Efficient asset tracking

areo
Streamline check-in and check-out processes with automated scanning of asset tags and IDs. Real-time inventory updates provide visibility into asset availability, usage and maintenance requirements, minimising downtime and loss. 
Custom alerts and notifications ensure users and administrators are informed when assets are overdue or require servicing. 
Optional inventory sensors confirm the return and status of equipment, providing an additional layer of verification to enhance operational reliability.

Integration and connectivity

areo
The integration and connectivity features of the RICOH Smart Lockers provide a highly adaptable solution for businesses. With seamless IT Service Management (ITSM) integration, the smart lockers sync with platforms like ServiceNow and Top Desk for automated workflows. 
API support ensures compatibility with custom business workflows, while mobile app access enables administrators to manage storage solutions effortlessly, even when away from their desks. 

European cloud-based management

areo
The RICOH Smart Locker Cloud software is a secure, accessible cloud-based management system, hosted in Europe that allows organisations to manage their smart lockers through an easy-to-use web portal.
The web portal allows organisations to efficiently manage access, enhance security and streamline operations, ensuring greater convenience and control – anywhere, anytime. 

Customisable and user-friendly

areo
Ensure a seamless experience for both users and organisations. Featuring an intuitive touchscreen interface at each locker, users can easily check out and return assets through a self-service system, reducing wait times and administrative workload.
A range of different sized, standard locker configurations provide flexible storage options, accommodating assets of various sizes to meet business needs. While multi-language support further enhances accessibility, catering to a global workforce and ensuring ease of use across different regions. 

Why Ricoh?

What sets Ricoh apart

Ricoh leads the way in smart locker solutions, with over 50,000 lockers installed and 150 new installations weekly across Europe. With over 80 years of workplace technology experience, Ricoh developed the RICOH Smart Locker Solution to meet current trends and future needs. More than just a technology provider, Ricoh is a strategic partner that helps organisations innovate, secure and optimise their workplaces for long-term success.

A person sitting on a bench with a computer
Ricoh Europe Supply Chain Management
"Using Ricoh Smart Lockers for asset management, we have found a solid and clean solution for our scanner storage. We can trace and securely store our scanners, saving valuable time and improving operational efficiency."

Simon Hooglugt

General Manager, DHL Supply Chain

Read the case study

FAQ

Frequently Asked Questions

Answering common questions about Smart Lockers solutions.

Is implementation complicated?

No. We support customers throughout the entire implementation process, including site assessment, system configuration, workflow design, pilot testing, and full deployment to ensure a smooth and successful rollout.

Can Smart Lockers be managed remotely?

Yes. Administrators can monitor usage, manage permissions, and unlock lockers remotely through a centralised, web-based platform.

Are Smart Lockers reliable during outages?

Yes. Offline and alternative access methods ensure business continuity during temporary power or network disruptions.

Do Smart Lockers provide reporting and compliance support?

Comprehensive logs and reports support audits, inventory reconciliation, and operational optimisation.

Can Smart Lockers integrate with existing systems?

Open APIs enable seamless integration with ITSM, asset management, HR, and other enterprise platforms.

Are Smart Lockers scalable?

The modular design allows Smart Lockers to scale from single locations to multi-site enterprise deployments, all managed from one centralised platform.

Can I see a sample unit or demonstration?

Yes. Demonstrations and sample units can be arranged upon request. Please contact your nearest Ricoh office or representative.

Can Smart Lockers carry my company’s brand logo?

Yes. Smart Locker can be customized to reflect your corporate branding.

We can work with you to tailor the design, including your company logo to ensure seamless alignment with your workplace environment.