Service Solutions for Robotics

Deliver first-class service support to your customers

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Overview

Accelerate your expansion with confidence

Robotics and automation are transforming industries, from warehouses to retail. As adoption of your automation technology grows, you’re ready to scale into new markets and enhance customer support.

But rapid expansion brings challenges. Success requires more than cutting-edge technology - it demands expert service and resources to keep operations running smoothly. That’s where automated equipment services come in. Your customers depend on robotic technology and fast, professional service is critical. From seamless helpdesk support to rapid spare parts delivery and expert field engineers, they expect swift, effective solutions.

Ricoh provides the people, platform and expertise to deliver world-class service so you can expand with confidence.

Benefits

Why customers choose Service Solutions for Robotics

Tap into our extensive service network with nearly 5,000 certified technicians across Europe, the Middle East and Africa - delivering responsive, expert support whenever and wherever you need it.

Leverage our deep industry knowledge and specialised expertise to elevate your service delivery. With our proven experience, we help you optimise operations, enhance efficiency and drive greater customer satisfaction.

Have sales in the pipeline but need greater delivery scale? Lower your operational costs while streamlining processes and future maintenance. Our service enhances performance in new markets, helping you drive long-term savings.

Whether you need to manage a single delivery or a complex service for customers, our offerings can scale to accommodate your growth and evolving needs.

Why Ricoh?

With over 80 years of experience, we are a trusted global leader in technology services. Partner with us to elevate your customer support to industry-leading standards with: