Overview
Transform your workplace with RICOH AV Managed Services
In today’s hybrid workspace, it is vital for organisations to ensure that all audiovisual environments function seamlessly whenever needed. Delays caused by technical issues, whether during video calls, presentations, or collaborative sessions, can severely impact productivity and disrupt workflows.
Audiovisual solutions that enable unified collaboration, consistent performance and high-quality audio and video across all (AV) systems are critical to creating an efficient and connected workplace.
That’s why Ricoh offers RICOH AV Managed Services - a comprehensive managed services ecosystem for all your AV environments, designed to keep your smart technologies running smoothly. From meeting rooms and huddle spaces to digital signage and collaboration hubs, we ensure that your audiovisual systems are always operational and user-ready.

How it works
Ricoh offers a comprehensive, one-stop solution for all your communication needs. We can help you design state-of-the-art conferencing solutions, implement collaborative tools for more immersive meetings, manage your physical and virtual meeting spaces within a secure cloud-based environment and expertly maintain both new and existing audiovisual systems.
RICOH AV Managed Services are delivered through the following steps:
- Consultancy and system design: Tailored solutions to meet your unique needs
- Procurement and implementation: Seamless integration of new technologies
- Management of physical and virtual meeting spaces: Ensuring optimal functionality and user experience
- Attentive helpdesk and field support: Reliable assistance whenever needed
- Remote room and device management: Proactive monitoring and control of your AV systems
RICOH AV Managed Services provide flexible support levels tailored to your needs. From reactive on-demand assistance to remote monitoring, or the most comprehensive proactive monitoring and support, we ensure your AV systems deliver consistent performance.

Features
Key features of AV Managed Services
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Remote diagnostics and seamless automation
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Asset registration
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Warranty management
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Data analysis
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Helpdesk support
Remote diagnostics and seamless automation

Asset registration

Warranty management

Data analysis

Helpdesk support

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