RICOH AV Managed Services
RICOH AV Managed Services

WORKPLACE EXPERIENCE

RICOH AV Managed Services

Smarter AV management, better business outcomes

Overview

Transform your workplace with RICOH AV Managed Services

In today’s hybrid workspace, it is vital for organisations to ensure that all audiovisual environments function seamlessly whenever needed. Delays caused by technical issues, whether during video calls, presentations, or collaborative sessions, can severely impact productivity and disrupt workflows. 

Audiovisual solutions that enable unified collaboration, consistent performance and high-quality audio and video across all (AV) systems are critical to creating an efficient and connected workplace. 

That’s why Ricoh offers RICOH AV Managed Services - a comprehensive managed services ecosystem for all your AV environments, designed to keep your smart technologies running smoothly. From meeting rooms and huddle spaces to digital signage and collaboration hubs, we ensure that your audiovisual systems are always operational and user-ready. 

RICOH AV Managed Services

How it works

Ricoh offers a comprehensive, one-stop solution for all your communication needs. We can help you design state-of-the-art conferencing solutions, implement collaborative tools for more immersive meetings, manage your physical and virtual meeting spaces within a secure cloud-based environment and expertly maintain both new and existing audiovisual systems. 

RICOH AV Managed Services are delivered through the following steps:

  1. Consultancy and system design: Tailored solutions to meet your unique needs 
  2. Procurement and implementation: Seamless integration of new technologies
  3. Management of physical and virtual meeting spaces: Ensuring optimal functionality and user experience 
  4. Attentive helpdesk and field support: Reliable assistance whenever needed
  5. Remote room and device management: Proactive monitoring and control of your AV systems 

RICOH AV Managed Services provide flexible support levels tailored to your needs. From reactive on-demand assistance to remote monitoring, or the most comprehensive proactive monitoring and support, we ensure your AV systems deliver consistent performance.

How it works

Features

Key features of AV Managed Services

Remote diagnostics and seamless automation

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Proactively identify and resolve issues with AV equipment through remote diagnostics, reducing downtime. Automate device and room settings for seamless performance and optimal user experience.

Asset registration

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Maintain a comprehensive record of all AV assets, including device details and locations, ensuring efficient inventory management and streamlined operations.

Warranty management

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Track and manage warranties for AV equipment to ensure timely repairs or replacements, minimising costs and protecting your investments.

Data analysis

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Leverage actionable insights from system performance and usage data to optimise AV environments, improve efficiency and make informed decisions about future upgrades or changes.

Helpdesk support

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Access expert assistance for AV issues through a dedicated helpdesk, providing quick and reliable support to ensure minimal disruptions to your operations.

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Talk to a Ricoh expert

Get in touch with one of our consultants and find out how we can help your business.

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