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WORKPLACE EXPERIENCE

RICOH Print as a Service (PraaS)

All-in-one print subscription for hardware, software and services

Print as a Service
Overview Benefits How it works Subscription options Success stories Related products FAQS
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Overview

Smart print for the moments that count

The printer remains essential to today’s workplace. Whether scanning and sharing a contract, saving policies to the cloud, or printing that urgent shipping label – print technology is for high-stakes moments that really matter.

Like all technology, your print services should work first time, every time. With RICOH Print as a Service there’s no friction or fuss. Whether printing, scanning or sharing, we offer best-in-class devices, software, supplies and maintenance – all for one predictable monthly fee.

Whether you're a growing startup or an established enterprise, our scalable solutions adapt as you do. With cloud print security and compliance tools built-in, you can focus on what matters most: running your organisation.

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How it works

Our all-inclusive print subscription includes devices, supplies and maintenance to simplify your entire print service. We offer a range of packages which provide cost predictability and flexibility.

  • Select your plan

  • Choose your devices

  • Add enhanced services

Select your plan

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Customisable plans with flexible solutions

All-inclusive plan including parts, consumables, maintenance, software and essential services. For each model, choose from a suggested volume plan or pick the volume of your choice. Benefit from clear, simple, and predictable billing.

Choose your devices

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High-performing Ricoh devices for any organisation

Choose the right device for your workplace from our range of robust, secure, market-leading devices. With choices for A4 or A3 all in one printers, each with a range of options such as document finishing and authentication, you can find the right models to suit your document needs. With flexible payment solutions you can spread the cost over your chosen contract term.

Add enhanced services

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Optimise your print service with enhanced add-ons

Personalise your plan with flexible option solutions and services, enabling you to tailor your subscription to suit the size of your organisation. Enhanced packages will be combined with your essential subscription to give you a consolidated fixed bill.

Subscription options

Your RICOH Print as a Service Essential Subscription

The essential subscription includes everything considered ‘essential’ for Ricoh to provide a consistent, reliable, secure, sustainable and efficient print service. These elements may vary depending on the size and complexity of the organisation, which is why we offer different essential subscriptions to meet your needs. The core services in our essential package vary based on organisation size, as below.
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Small organisations

0-199 users / 1-10 devices

  • Automated provision of parts and supplies
  • Incident and problem management
  • Hardware repair
  • Automated updates
  • Cloud monitoring
  • Cloud print management and scanning
  • Sustainability Pack
  • Delivery and managed onboarding
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Growing organisations

200-999 users / 10-100 devices

  • Automated provision of parts and supplies
  • Incident and problem management
  • Hardware repair
  • Automated updates
  • Cloud monitoring
  • Cloud print management and scanning
  • Cloud fleet management
  • Sustainability Pack
  • Delivery and your choice of onboarding
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Large enterprises

1000 +users / 100 +devices

  • Coming soon!
Contact us to register interest

FAQS

Frequently asked questions

Answering common questions about RICOH Print as a Service

What is the Ricoh Essential Subscription?

The Ricoh Essential Plan is a monthly subscription for print devices that includes all consumables, parts, maintenance, software and services. It is based on an agreed monthly volume of colour and/or mono pages for printing and copying.

How does the Ricoh Essential Subscription work?
  • You select a plan based on a fixed minimum monthly volume of mono and colour pages. For each available model of device there is a suggested small, medium, or large monthly volume. But custom volumes can also be chosen. Ricoh suggests basing this on your current volumes to benefit from predictable billing.

  • For the term of the subscription contract Ricoh will provide everything required to maintain a reliable print service based on clear service level objectives.
How does billing for fees work?
  • Ricoh will bill you quarterly in advance for all fixed subscription fees for your chosen essential plan and enhanced packages.

  • Each year Ricoh will review and reconcile your actual usage against your chosen volume plan, and if the average volume over the agreed period exceeds the plan you will be automatically billed for any overuse based on the quoted and contracted overuse charges.
What type of print devices are available?

You can choose from a recommended portfolio of A4, A3, mono, colour, new and circular remanufactured devices. Speak to your local Ricoh contact to determine what's right for you.

Do I have any flexibility to change commitments?

The service led approach to RICOH Print as a Service has been designed to deliver the most cost-efficient plans when choosing a 3, 4, or 5 year commitment to your contract. Giving you peace of mind that Ricoh will take care of your printing, while you benefit from a predictable print service that keeps your business productive, secure and sustainable.

Can I change or remove any solutions or services in the Ricoh Essential Plan?
  • Ricoh considers everything included in the Essential Plan to be exactly that, essential. In order to provide a consistent, reliable, secure, sustainable and efficient print service we need to ensure we have the right tools and services in place to do so.

  • To provide the best overall value, many components within our Print as a Service model are offered as part of a cost-optimised, service-led approach that reflects our commitment to delivering both performance and affordability.

  • The service can be personalised to suit the needs of your business and workplaces using the catalogue of enhanced packages and services available.