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RICOH Print as a Service
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Service

RICOH Print as a Service (PraaS)

All-in-one print subscription for hardware, software and services

Configure your ideal print solution
Print as a Service
Overview Benefits Packages How it works Success stories Related products FAQS
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Overview

Smart print for the moments that count

The printer remains essential to today’s workplace. Whether scanning and sharing a contract, saving policies to the cloud, or printing that urgent shipping label – print technology is for high-stakes moments that really matter.

Like all technology, your print services should work first time, every time. With RICOH Print as a Service there’s no friction or fuss. Whether printing, scanning or sharing, we offer best-in-class devices, software, supplies and maintenance – all for one predictable monthly fee.

Whether you're a growing startup or an established enterprise, our scalable solutions adapt as you do. With cloud print security and compliance tools built-in, you can focus on what matters most: running your organisation.

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How it works

Our all-inclusive print subscription includes devices, supplies and maintenance to simplify your entire print service. We offer a range of packages which provide cost predictability and flexibility.

  • Select your plan

  • Choose your devices

  • Add enhanced services

Select your plan

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Customisable plans with flexible solutions

All-inclusive plan including parts, consumables, maintenance, software and essential services. For each model, choose from a suggested volume plan or pick the volume of your choice. Benefit from clear, simple, and predictable billing.

Choose your devices

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High-performing Ricoh devices for any organisation

Choose the right device for your workplace from our range of robust, secure, market-leading devices. With choices for A4 or A3 all in one printers, each with a range of options such as document finishing and authentication, you can find the right models to suit your document needs. With flexible payment solutions you can spread the cost over your chosen contract term.

Add enhanced services

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Optimise your print service with enhanced add-ons

Personalise your plan with optional solutions and services, enabling you to tailor your subscription to suit the size of your organisation. Enhanced packages will be combined with your essential subscription to give you a consolidated fixed bill.

Our All-in-One Print Packages

We combine reliable print devices with a complete set of services, tailored to your needs and available with simple monthly or quarterly billing.

What's included in every package

Checkmark Toners and automated replenishment service i Receive consumables automatically to prevent downtime and reduce admin.
Checkmark Maintenance, repair and parts i Peace of mind that devices are maintained and fixed when required.
Checkmark Tech support for incident and problem resolution i Remote support available to quickly resolve any incidents or problems.
Checkmark Automated meter readings and updates i Devices automatically stay up to date and report readings.
Checkmark 24/7 cloud monitoring i Maintain security and efficiency with Ricoh’s secure monitoring service.
Checkmark Secure print and scan experience i Print and scan securely with card or PIN authentication, and cloud pull printing to protect documents.
Checkmark Carbon-balanced service i Print-related CO₂ emissions are offset through certified environmental projects, supporting a more sustainable workplace.
Checkmark Pre-configuration, delivery and installation i New devices will be pre-configured, delivered and set up with everything ready to use, using the most secure and eco-friendly settings.
Checkmark Simple and predictable billing i One simple invoice with a single recurring charge for all print devices, software, consumables and support.

Optional add-ons

Subject to regional availability
Checkmark Enhanced security services i Secure data cleansing services for peace of mind at the end of your device’s life.
Checkmark Advanced analytics reports i Access to additional reports that provide greater insight into service performance, usage trends, financials and sustainability.

Design your print setup in just a few clicks

From the right device to the right services, we'll build the perfect setup for you. Easy to manage, secure, sustainable and built to fit seamlessly into your workplace.

Start building
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FAQ

Frequently Asked Questions

Answering common questions about RICOH Print as a Service

1. What is the RICOH Print as a Service Essential Subscription?

The RICOH PraaS Essential Plan is a monthly subscription for print devices that includes all consumables, parts, maintenance, software and services. It is based on an agreed monthly volume of colour and/or mono pages for printing and copying.

2. How does the RICOH Print as a Service Essential Subscription work?

  • You select a plan based on a fixed minimum monthly volume of mono and colour pages. For each available model of device there is a suggested small, medium, or large monthly volume. But custom volumes can also be chosen. Ricoh suggests basing this on your current volumes to benefit from predictable billing.

  • For the term of the subscription contract Ricoh will provide everything required to maintain a reliable print service based on clear service level objectives.

3. How does billing for fees work?

  • Ricoh will bill you monthly or quarterly in advance for all fixed subscription fees for your chosen essential plan and enhanced packages.

  • Ricoh will review and reconcile your actual usage against your chosen volume plan, and if the average volume over the agreed period exceeds the plan you will be automatically billed for any overuse based on the quoted and contracted overuse charges.

4. What type of print devices are available within RICOH PraaS?

You can choose from a recommended portfolio of A4, A3, mono, colour, new and circular remanufactured devices. Speak to your local Ricoh contact to determine what's right for you.

5. Do I have any flexibility to change commitments?

The service led approach to RICOH Print as a Service has been designed to deliver the most cost-efficient plans when choosing a 3, 4, or 5 year commitment to your contract. Giving you peace of mind that Ricoh will take care of your printing, while you benefit from a predictable print service that keeps your business productive, secure and sustainable.

6. Can I change or remove any solutions or services in the Ricoh Essential Plan?

  • Ricoh considers everything included in the Essential Plan to be exactly that, essential. In order to provide a consistent, reliable, secure, sustainable and efficient print service we need to ensure we have the right tools and services in place to do so.

  • To provide the best overall value, many components within our Print as a Service model are offered as part of a cost-optimised, service-led approach that reflects our commitment to delivering both performance and affordability.

  • The service can be personalised to suit the needs of your business and workplaces using the catalogue of enhanced packages and services available.