Overview
Specialist IT support and seamless connectivity
The End-User Computing service provides comprehensive assistance for IT hardware and software, ensuring seamless performance and minimal downtime for businesses. It includes troubleshooting, maintenance and remote or on-site support for desktops, laptops, mobile devices and peripherals. Ricoh’s expert team helps users resolve technical issues efficiently, enhances device performance and ensures seamless connectivity to enterprise systems.

Features
Key features of End-User Computing
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Agnostic approach
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Bespoke configuration
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Subscription bundle
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Self-service on-demand provisioning and application delivery
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Context driven analytics services
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Secure cloud-based identity management
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Access to SaaS-based applications and storage
Agnostic approach

Bespoke configuration

Subscription bundle

Self-service on-demand provisioning and application delivery

Context driven analytics services

Secure cloud-based identity management

Access to SaaS-based applications and storage

Why Ricoh?
- Ricoh is a global partner for engineering services, procurement, governance and SLAs, with local delivery excellence, language support and capabilities
- We provide high-quality end-user device services that meet stringent SLAs, leveraging real-time analytics, dashboards, reporting, and integration with existing tools for insights and BI
- At our European Centre of Excellence, we innovate by co-creating new solutions with customers in areas such as mobile devices, IoT, connected factories and security

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