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Leading Change at Work

Technology is changing the way we work. At Ricoh, we ensure that change is positive for your teams and your business. We guide you through every step of the journey to ensure a seamless transition to a fully digital workspace.
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seamless digital workspace experience
Digital Workspace

Access everywhere

Hybrid and on-the-go set-ups are shaping our future. We take a holistic approach to designing, integrating and supporting your digital workspaces to nurture employee engagement and help you reach new levels of performance.
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Business Process Management

Synched for success

Manual tasks no longer need to hold your staff back. We optimise your business processes to enable your staff to deliver more; providing the technology, expertise and support to streamline and simplify processes across your organisation.
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Cloud & Infrastructure

Cloud & clear

Capturing the full value of cloud requires the right roadmap and team to execute it. We provide cloud solutions and expertise that make your business operations more agile, cost-effective and secure while pursuing next-generation innovation.
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No more risky business

Internet-enabled devices create new vulnerabilities to cyberattacks. We help you go on the offensive against cybercrime with intelligent cybersecurity services and solutions aligned to your core business processes.
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Digital Experience

A new level of experience

An excellent customer experience starts with a superior employee experience. Our highly-skilled team of data scientists and developers design, build, implement and service the solutions you need to exceed expectations at every touchpoint.
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Graphic Communications

Future proof your business

The possibilities with print are endless. At Ricoh, we help you evolve, digitalise and create a sustainable business advantage; providing solutions on hardware, software and services that enable new opportunities within professional printing.
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Graphic Communication
Office Products & Software

Best-in-class quality

Ricoh is well known for high-quality printers, digital duplicators and multifunction printers/scanners/copiers. With plenty of choices in speed, size and capabilities, you can select from the models and features that work best for your workgroup, office or classroom.
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Guiding you at every step

Boost efficiency and empower your employees with Ricoh's comprehensive services. We seamlessly integrate with your workflow, streamlining tasks and reducing workloads. Our customisable services free your team to focus on high-value activities, maximising productivity and optimising your business processes. Let Ricoh alleviate pressure on your internal staff, allowing them to succeed.
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A multi-faceted service and support platform

All the product and service support you need in one place. We provide support, advice and solutions to keep your business up and running.
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About us

Who we are and what we do

At Ricoh, we endeavour to always listen to our customers and provide you with innovative solutions, products and services that align with your business goals. We strive to add value to your services and products. We adapt to changing business climates.
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About Ricoh - London Office
Environmental, Social, Governance

Our commitment to building a sustainable future

At Ricoh, ESG (Environmental, Social & Governance) has defined how we do business since the company was founded in 1936. It is central to our operations and touches every part of our organisation. 
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Whether you have a pricing question about our solutions or products, need help managing your account or already using our products and have a support question, our team is there to help.
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Helping you to stay one step ahead

Explore and read our lastest insights from what matter the most in business solutions.
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Ricoh Insights - Overview

RICOH TotalFlow BatchBuilder™

As print providers continue to experience a rapid increase in a variety of short-run requests, the ability to most efficiently and quickly print, finish and ship small jobs is critical to their success. RICOH TotalFlow BatchBuilder can automate the many steps of short-run production to help your business be more profitable. Flexibility, control and visibility are fundamental elements of BatchBuilder’s vendor-neutral design. BatchBuilder organises incoming jobs from multiple sources and can intelligently batch them for efficient production on an array of equipment based on any attribute you select – deadline, paper type, finishing, shipping vendor - it’s up to you. BatchBuilder provides a browser-based interface to centrally locate, monitor and control jobs that are anywhere in your business for the ultimate visibility.

Features & benefits
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Say yes to your customers’ short-run print
needs while increasing your operator  
efficiency, printer utilization, and  
business’ profitability with RICOH 
TotalFlow BatchBuilder™.

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Automate manual tasks

Use BatchBuilder to automate manual tasks of batching, scheduling, prepress and imposition as part of your workflow to reduce bottlenecks and improve margin.

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Optimise for your business priorities

RICOH TotalFlow BatchBuilder streamlines your operations by taking the chaos out of managing a large number of short-run jobs regardless of job type, by integrating with multiple sources, such as MIS, web-to-print and prepress.

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Improve job scheduling

There are many scenarios for routing work through your business. You can allow BatchBuilder to automate the definition and delivery of batches, or you can take a manual approach.

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Increase production visibility

BatchBuilder provides visibility of order parts, batches of jobs, printer scheduling dashboard and the physical location. Job status can be passed back to the system that originated the order which can enhance internal and external communications.

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Improve efficiency and profitability

The optimised output BatchBuilder delivers can help your shop increase throughput and equipment utilisation by minimising the number of set-ups and changeovers, resulting in improved overall productivity of your operation.

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Manage batches your way

Have the flexibility with BatchBuilder to batch jobs based on the criteria you set, such as document size, paper type, finishing, deadline, and many more – even custom, allowing you the choice on how you prioritize and manage your work.


RICOH TotalFlow BatchBuilder™ is compatible with the operating systems and hardware listed below. Check with your sales representative to determine compatibility with your specific hardware and software environment.

Product version:
  • RICOH TotalFlow BatchBuilder v2.4
Operating systems:
  • Windows Server® 2019 Server Standard or Essentials (64–bit)
  • Windows Server 2016 Server Standard (64–bit)
  • Windows Server 2012 R2 Standard (64-bit)
  • Microsoft® Windows® 10 Pro or Enterprise (64-bit)
  • Microsoft Windows 8.1 Pro or Enterprise (64-bit)
Computer requirements:
  • CPU: quad core processor 2.7 GHz or higher
  • Main memory: 8GB RAM or higher
  • Hard disk 500 GB of available space recommended for the initial installation; up to 1 TB depending on usage. An SSD-type hard disk is recommended for better performance.
  • Display: 1280 x 1024 pixels or higher
Web Browsers:
  • Internet Explorer® 11 or later (does not run on Windows XP)
  • Mozilla Firefox® 59 or later
  • Google Chrome® 65 or later
  • Safari® 9 or later
  • Microsoft Edge® 41 or later

Product Trial Download

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  • TotalFlow Prep

    TotalFlow Prep

    Makeready software that helps you quickly perform essential tasks like job creation, page order set up and job property and chapter assignment.

  • TotalFlow PrintCopy Tool

    TotalFlow PrintCopy Tool

    TotalFlow Print Tool helps you efficiently print large quantities of drawings and documents, while Copy Tool links wide-format multifunction printers with a colour plotter for colour copying.