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Business Solutions

At Ricoh, we specialise in developing and integrating end-to-end technologies that help organisations respond to ever-changing workstyles.​

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Transform your digital workspace to enhance your employees' experience, promote collaboration and innovation.
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Streamline your business processes and drive employee engagement and productivity with faster and cost-effective ways of working.​
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Gain access to the right print technology and expertise, empowering your employees to efficiently create, store and print information.​
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​Modernise and consolidate your IT infrastructure, automate tasks and transform your business operations.
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Secure your IT infrastructure with our expert solutions and build resilience in your organisation.
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Transition to digital printing and deliver more sustainable, cost-effective choices to your customers.
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Products and Services

We provide a complete range of solutions designed to help streamline your business processes to increase efficiency and enhance productivity within your organisation.

Energy efficient range of production printers and end-to-end software solutions.
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DTG printers for mass customisation of apparel and accessories, like T-shirts, socks and bags.
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Services tailored to your work environment, empowering you to automate tasks and create a positive workplace experience.
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Recreational and professional imaging equipment, with a long standing brand heritage.
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Count on genuine Ricoh ink, toner, parts and supplies for outstanding printer performance and find the supplies you need for your Ricoh devices.
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Your support hub

All the product and service support you need in one place. We provide support, advice and solutions to keep your business up and running.

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Use our self-service portals to submit meter readings, download of drivers & software and more.
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Manage your devices online through the One Ricoh Portal from tracking usage, placing service requests, order toner supplies and more.
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Return toners & counterfeit​
Return and recycle your used toners and purchase genuine supplies, directly from us.
Find the closest Ricoh dealers in your area
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Find out everything about our business news, product innovations along with the events we’re hosting and attending.

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Learn what's new at Ricoh with news & updates that transform the workplace.
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Attend our upcoming events and discover how we can help you create a more efficient and collaborative workplace.
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About us

At Ricoh, we endeavor to always listen to our customers and provide you with innovative solutions, products and services that align with your business goals. We strive to add value to your services and products. We adapt to changing business climates.

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Who we are, what we do and what shapes our business.
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Build a fulfilling career at Ricoh.
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RICOH TotalFlow BatchBuilder™

As print providers continue to experience a rapid increase in a variety of short-run requests, the ability to most efficiently and quickly print, finish and ship small jobs is critical to their success. RICOH TotalFlow BatchBuilder can automate the many steps of short-run production to help your business be more profitable. Flexibility, control and visibility are fundamental elements of BatchBuilder’s vendor-neutral design. BatchBuilder organises incoming jobs from multiple sources and can intelligently batch them for efficient production on an array of equipment based on any attribute you select – deadline, paper type, finishing, shipping vendor - it’s up to you. BatchBuilder provides a browser-based interface to centrally locate, monitor and control jobs that are anywhere in your business for the ultimate visibility.

Features & benefits
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Say yes to your customers’ short-run print
needs while increasing your operator  
efficiency, printer utilization, and  
business’ profitability with RICOH 
TotalFlow BatchBuilder™.

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Automate manual tasks

Use BatchBuilder to automate manual tasks of batching, scheduling, prepress and imposition as part of your workflow to reduce bottlenecks and improve margin.

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Optimise for your business priorities

RICOH TotalFlow BatchBuilder streamlines your operations by taking the chaos out of managing a large number of short-run jobs regardless of job type, by integrating with multiple sources, such as MIS, web-to-print and prepress.

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Improve job scheduling

There are many scenarios for routing work through your business. You can allow BatchBuilder to automate the definition and delivery of batches, or you can take a manual approach.

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Increase production visibility

BatchBuilder provides visibility of order parts, batches of jobs, printer scheduling dashboard and the physical location. Job status can be passed back to the system that originated the order which can enhance internal and external communications.

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Improve efficiency and profitability

The optimised output BatchBuilder delivers can help your shop increase throughput and equipment utilisation by minimising the number of set-ups and changeovers, resulting in improved overall productivity of your operation.

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Manage batches your way

Have the flexibility with BatchBuilder to batch jobs based on the criteria you set, such as document size, paper type, finishing, deadline, and many more – even custom, allowing you the choice on how you prioritize and manage your work.


RICOH TotalFlow BatchBuilder™ is compatible with the operating systems and hardware listed below. Check with your sales representative to determine compatibility with your specific hardware and software environment.

Product version:
  • RICOH TotalFlow BatchBuilder v2.4
Operating systems:
  • Windows Server® 2019 Server Standard or Essentials (64–bit)
  • Windows Server 2016 Server Standard (64–bit)
  • Windows Server 2012 R2 Standard (64-bit)
  • Microsoft® Windows® 10 Pro or Enterprise (64-bit)
  • Microsoft Windows 8.1 Pro or Enterprise (64-bit)
Computer requirements:
  • CPU: quad core processor 2.7 GHz or higher
  • Main memory: 8GB RAM or higher
  • Hard disk 500 GB of available space recommended for the initial installation; up to 1 TB depending on usage. An SSD-type hard disk is recommended for better performance.
  • Display: 1280 x 1024 pixels or higher
Web Browsers:
  • Internet Explorer® 11 or later (does not run on Windows XP)
  • Mozilla Firefox® 59 or later
  • Google Chrome® 65 or later
  • Safari® 9 or later
  • Microsoft Edge® 41 or later

Product Trial Download

Request a Trial today!


  • TotalFlow Prep

    TotalFlow Prep

    Makeready software that helps you quickly perform essential tasks like job creation, page order set up and job property and chapter assignment.

  • TotalFlow PrintCopy Tool

    TotalFlow PrintCopy Tool

    TotalFlow Print Tool helps you efficiently print large quantities of drawings and documents, while Copy Tool links wide-format multifunction printers with a colour plotter for colour copying.