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Business Solutions

At Ricoh, we specialise in developing and integrating end-to-end technologies that help organisations respond to ever-changing workstyles.​

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Transform your digital workspace to enhance your employees' experience, promote collaboration and innovation.
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Streamline your business processes and drive employee engagement and productivity with faster and cost-effective ways of working.​
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Gain access to the right print technology and expertise, empowering your employees to efficiently create, store and print information.​
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​Modernise and consolidate your IT infrastructure, automate tasks and transform your business operations.
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Secure your IT infrastructure with our expert solutions and build resilience in your organisation.
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Transition to digital printing and deliver more sustainable, cost-effective choices to your customers.
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Products and Services

We provide a complete range of solutions designed to help streamline your business processes to increase efficiency and enhance productivity within your organisation.

Energy efficient range of production printers and end-to-end software solutions.
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DTG printers for mass customisation of apparel and accessories, like T-shirts, socks and bags.
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Services tailored to your work environment, empowering you to automate tasks and create a positive workplace experience.
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Recreational and professional imaging equipment, with a long standing brand heritage.
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Count on genuine Ricoh ink, toner, parts and supplies for outstanding printer performance and find the supplies you need for your Ricoh devices.
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Your support hub

All the product and service support you need in one place. We provide support, advice and solutions to keep your business up and running.

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Use our self-service portals to submit meter readings, download of drivers & software and more.
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Manage your devices online through the One Ricoh Portal from tracking usage, placing service requests, order toner supplies and more.
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Return toners & counterfeit​
Return and recycle your used toners and purchase genuine supplies, directly from us.
Find the closest Ricoh dealers in your area
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Keep up-to-date

Find out everything about our business news, product innovations along with the events we’re hosting and attending.

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Learn what's new at Ricoh with news & updates that transform the workplace.
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Attend our upcoming events and discover how we can help you create a more efficient and collaborative workplace.
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About us

At Ricoh, we endeavor to always listen to our customers and provide you with innovative solutions, products and services that align with your business goals. We strive to add value to your services and products. We adapt to changing business climates.

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Who we are, what we do and what shapes our business.
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Build a fulfilling career at Ricoh.
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Contact us

RICOH ProcessDirector™

RICOH ProcessDirector™ is the leading automated end-to-end workflow management solution designed to capture, transform and manage information and processes in ways that can help achieve 100% output integrity, reduce costs, eliminate errors, increase productivity, streamline a variety of production environments, and of course, increase profitability. By implementing this vendor-neutral and scalable design, be ready for growth with the speed and control to engage in more profitable opportunities.

Features & benefits
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Increase workflow efficiency and
empower your production team. 
Use RICOH ProcessDirector™ to 
streamline your operations. 

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Know the status of every job

Track jobs from receipt through delivery for complete piece level visibility.

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Increase throughput and equipment utilisation

Integrate disparate systems into a single, vendor-neutral and centralised workflow.

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Improve efficiency with automation

Automate manual tasks and workflow processes to eliminate human errors, reduce costs and meet deadlines.

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Meet compliance and reporting requirements

Easily generate audit trails down to an individual piece level to respond to queries or audit requests.

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Manage personalised communications across channels

Deliver individual documents to a customer’s channel of choice.

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Minimise mailing costs

Maximises postal discounts by using business rules, pooling documents, pre-sorting mail, and streamlines mail handling.


Increase workflow efficiency and empower your production team. Use RICOH ProcessDirector™ to streamline your operations.

Product Version:
  • RICOH ProcessDirector v3.9
System Requirements:
  • 8 GB minimum, 16 GB RAM or more if any document processing function is required
  • 200 GB or more disk space
  • SLES 12 with Service Pack 1 or later for x86_64
  • Red Hat Enterprise Linux 7.6 through the latest 7.x
  • Red Hat Enterprise Linux 8.1 through the latest 8.x
  • Windows Server® 2016 (64-bit)
  • Windows Server® 2019 (64-bit)
  • Google Chrome or Mozilla Firefox or Chrome Edge browser
  • AIX Version 7.2 TL3 with Service Pack 3 or later
File Submission Methods:
  • LPR
  • File copy to hot folder
  • Poll directories on secure FTP site
  • z/OS® AFP Download Plus (with optional AFP Support feature)
  • Download for z/OS (with optional AFP Support feature)
  • REST and SOAP web services
Purchasing Options:
  • Flexible subscription options
  • Perpetual license

Product Trial Download

Request a Trial today!


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