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Leading Change at Work

Technology is changing the way we work. At Ricoh, we ensure that change is positive for your teams and your business. We guide you through every step of the journey to ensure a seamless transition to a fully digital workspace.
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seamless digital workspace experience
Digital Workspace

Access everywhere

Hybrid and on-the-go set-ups are shaping our future. We take a holistic approach to designing, integrating and supporting your digital workspaces to nurture employee engagement and help you reach new levels of performance.
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Business Process Management

Synched for success

Manual tasks no longer need to hold your staff back. We optimise your business processes to enable your staff to deliver more; providing the technology, expertise and support to streamline and simplify processes across your organisation.
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Cloud & Infrastructure

Cloud & clear

Capturing the full value of cloud requires the right roadmap and team to execute it. We provide cloud solutions and expertise that make your business operations more agile, cost-effective and secure while pursuing next-generation innovation.
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No more risky business

Internet-enabled devices create new vulnerabilities to cyberattacks. We help you go on the offensive against cybercrime with intelligent cybersecurity services and solutions aligned to your core business processes.
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Digital Experience

A new level of experience

An excellent customer experience starts with a superior employee experience. Our highly-skilled team of data scientists and developers design, build, implement and service the solutions you need to exceed expectations at every touchpoint.
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Graphic Communications

Future proof your business

The possibilities with print are endless. At Ricoh, we help you evolve, digitalise and create a sustainable business advantage; providing solutions on hardware, software and services that enable new opportunities within professional printing.
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Graphic Communication
Office Products & Software

Best-in-class quality

Ricoh is well known for high-quality printers, digital duplicators and multifunction printers/scanners/copiers. With plenty of choices in speed, size and capabilities, you can select from the models and features that work best for your workgroup, office or classroom.
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Guiding you at every step

Boost efficiency and empower your employees with Ricoh's comprehensive services. We seamlessly integrate with your workflow, streamlining tasks and reducing workloads. Our customisable services free your team to focus on high-value activities, maximising productivity and optimising your business processes. Let Ricoh alleviate pressure on your internal staff, allowing them to succeed.
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Who we are and what we do

At Ricoh, we endeavour to always listen to our customers and provide you with innovative solutions, products and services that align with your business goals. We strive to add value to your services and products. We adapt to changing business climates.
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Environmental, Social, Governance

Our commitment to building a sustainable future

At Ricoh, ESG (Environmental, Social & Governance) has defined how we do business since the company was founded in 1936. It is central to our operations and touches every part of our organisation. 
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Whether you have a pricing question about our solutions or products, need help managing your account or already using our products and have a support question, our team is there to help.
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Helping you to stay one step ahead

Explore and read our lastest insights from what matter the most in business solutions.
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Ricoh Insights - Overview

RICOH ProcessDirector™

RICOH ProcessDirector™ is the leading automated end-to-end workflow management solution designed to capture, transform and manage information and processes in ways that can help achieve 100% output integrity, reduce costs, eliminate errors, increase productivity, streamline a variety of production environments, and of course, increase profitability. By implementing this vendor-neutral and scalable design, be ready for growth with the speed and control to engage in more profitable opportunities.

Features & benefits
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Increase workflow efficiency and
empower your production team. 
Use RICOH ProcessDirector™ to 
streamline your operations. 

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Know the status of every job

Track jobs from receipt through delivery for complete piece level visibility.

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Increase throughput and equipment utilisation

Integrate disparate systems into a single, vendor-neutral and centralised workflow.

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Improve efficiency with automation

Automate manual tasks and workflow processes to eliminate human errors, reduce costs and meet deadlines.

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Meet compliance and reporting requirements

Easily generate audit trails down to an individual piece level to respond to queries or audit requests.

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Manage personalised communications across channels

Deliver individual documents to a customer’s channel of choice.

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Minimise mailing costs

Maximises postal discounts by using business rules, pooling documents, pre-sorting mail, and streamlines mail handling.


Increase workflow efficiency and empower your production team. Use RICOH ProcessDirector™ to streamline your operations.

Product Version:
  • RICOH ProcessDirector v3.9
System Requirements:
  • 8 GB minimum, 16 GB RAM or more if any document processing function is required
  • 200 GB or more disk space
  • SLES 12 with Service Pack 1 or later for x86_64
  • Red Hat Enterprise Linux 7.6 through the latest 7.x
  • Red Hat Enterprise Linux 8.1 through the latest 8.x
  • Windows Server® 2016 (64-bit)
  • Windows Server® 2019 (64-bit)
  • Google Chrome or Mozilla Firefox or Chrome Edge browser
  • AIX Version 7.2 TL3 with Service Pack 3 or later
File Submission Methods:
  • LPR
  • File copy to hot folder
  • Poll directories on secure FTP site
  • z/OS® AFP Download Plus (with optional AFP Support feature)
  • Download for z/OS (with optional AFP Support feature)
  • REST and SOAP web services
Purchasing Options:
  • Flexible subscription options
  • Perpetual license

Product Trial Download

Request a Trial today!


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