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Leading Change at Work

Technology is changing the way we work. At Ricoh, we ensure that change is positive for your teams and your business. We guide you through every step of the journey to ensure a seamless transition to a fully digital workspace.
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seamless digital workspace experience
Digital Workspace

Access everywhere

Hybrid and on-the-go set-ups are shaping our future. We take a holistic approach to designing, integrating and supporting your digital workspaces to nurture employee engagement and help you reach new levels of performance.
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Business Process Management

Synched for success

Manual tasks no longer need to hold your staff back. We optimise your business processes to enable your staff to deliver more; providing the technology, expertise and support to streamline and simplify processes across your organisation.
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Cloud & Infrastructure

Cloud & clear

Capturing the full value of cloud requires the right roadmap and team to execute it. We provide cloud solutions and expertise that make your business operations more agile, cost-effective and secure while pursuing next-generation innovation.
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No more risky business

Internet-enabled devices create new vulnerabilities to cyberattacks. We help you go on the offensive against cybercrime with intelligent cybersecurity services and solutions aligned to your core business processes.
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Digital Experience

A new level of experience

An excellent customer experience starts with a superior employee experience. Our highly-skilled team of data scientists and developers design, build, implement and service the solutions you need to exceed expectations at every touchpoint.
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Graphic Communications

Future proof your business

The possibilities with print are endless. At Ricoh, we help you evolve, digitalise and create a sustainable business advantage; providing solutions on hardware, software and services that enable new opportunities within professional printing.
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Graphic Communication
Office Products & Software

Best-in-class quality

Ricoh is well known for high-quality printers, digital duplicators and multifunction printers/scanners/copiers. With plenty of choices in speed, size and capabilities, you can select from the models and features that work best for your workgroup, office or classroom.
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A multi-faceted service and support platform

All the product and service support you need in one place. We provide support, advice and solutions to keep your business up and running.
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Who we are and what we do

At Ricoh, we endeavour to always listen to our customers and provide you with innovative solutions, products and services that align with your business goals. We strive to add value to your services and products. We adapt to changing business climates.
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Whether you have a pricing question about our solutions or products, need help managing your account or already using our products and have a support question, our team is there to help.
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Helping you to stay one step ahead

Explore and read our lastest insights from what matter the most in business solutions.
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Ricoh Insights - Overview

Kofax Equitrac Office

In today’s competitive business environment, it is more important than ever that your organisation manages document output on your office equipment devices. When left unmanaged, operational costs can significantly increase due to the proliferation of networked devices and spiralling output costs.

In cooperation with leading software provider Equitrac, Ricoh offers Kofax Equitrac Office™. Designed to monitor, measure and manage network wide document output, this easy to use modular solution tracks copy and print activities in a detailed manner.

You can easily and accurately allocate costs to specific individuals, departments or groups. Kofax Equitrac Office™: simply the ideal tool to better understand office equipment usage and manage document output costs.

Features & benefits

  • Direct output to the most efficient device
  • Accurately allocate output costs
  • Eliminate unauthorised printing and copying
  • Protect document confidentiality
  • Enforce quotas on colour output
  • Obtain insight into usage patterns
  • Increase device efficiency for the best return on investment
  • Reduce IT support requirements

Enterprise-wide Output Tracking and Expense Management
Software based capture, costing and reporting of all printing and copying expenses
Scalable architecture accommodates future technology and workflow changes
Centralised management tools
Device status management and fault tracking

New Generation of Embedded Solutions
Ricoh unique embedded Print & Copy Control (PCC)
PageCounter™ terminal option for copy control and secure printing (various configurations with keyboard and m several card reader types are available)

Integrated Document Output Tracking
Rules based local and network printing and routing
Colour output quota enforcement
Follow-You™ secure printing technology
Copy control and tracking with Ricoh unique embedded PCC and PageCounter™ terminals

Adaptable Pricing Management
Easily managed, comprehensive central price lists
User, department and client based charging
Pricing by page and print attribute
Time and day of week based discounts/surcharges

Extensive Reporting
Summary, detailed and total activity reports
Secure Document Release reports on document queued but not printed
Automatic scheduling of report distribution
Report customisation at site and personal levels
Report export for offline analysis

Strong Technology Integration
Windows® Server 2003/2003 R2 (x86, x64), 2008 (+86, x64,  Windows Server 2008 Server Core is not supported), 2008 R2  (x86, x64,  Windows Server 2008 Server Core is not supported)
Citrix® and Windows Terminal Services compatible
Support for Windows®, Netware™, UNIX® and Linux® print servers
Support for Macintosh workstations
Microsoft SQL Server and Oracle® database support
Windows 2003, 2003 R2, 2008, 2008 R2 cluster support

Support Account Management
Remote configuration and managementAutomatic account creationNative OS and LDAP authentication
Account synchronisation with external directories

Automatic Meter Readings
Aficio™ Counter Manager, a Ricoh unique module integrated with Kofax Equitrac Office™ to capture a.o. print, copy, fax meter readings per device

Related software & apps

  • Kofax Equitrac Express

    Kofax Equitrac Express

    Kofax Equitrac Express™ provides the tools that organisations like universities, schools and libraries need to efficiently monitor, manage and recover document output costs.



    Implement a standardised intelligent solution across multiple offices with this suite of powerful, integrated document management tools.