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Leading Change at Work

Technology is changing the way we work. At Ricoh, we ensure that change is positive for your teams and your business. We guide you through every step of the journey to ensure a seamless transition to a fully digital workspace.
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seamless digital workspace experience
Digital Workspace

Access everywhere

Hybrid and on-the-go set-ups are shaping our future. We take a holistic approach to designing, integrating and supporting your digital workspaces to nurture employee engagement and help you reach new levels of performance.
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Business Process Management

Synched for success

Manual tasks no longer need to hold your staff back. We optimise your business processes to enable your staff to deliver more; providing the technology, expertise and support to streamline and simplify processes across your organisation.
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Cloud & Infrastructure

Cloud & clear

Capturing the full value of cloud requires the right roadmap and team to execute it. We provide cloud solutions and expertise that make your business operations more agile, cost-effective and secure while pursuing next-generation innovation.
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No more risky business

Internet-enabled devices create new vulnerabilities to cyberattacks. We help you go on the offensive against cybercrime with intelligent cybersecurity services and solutions aligned to your core business processes.
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Digital Experience

A new level of experience

An excellent customer experience starts with a superior employee experience. Our highly-skilled team of data scientists and developers design, build, implement and service the solutions you need to exceed expectations at every touchpoint.
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Graphic Communications

Future proof your business

The possibilities with print are endless. At Ricoh, we help you evolve, digitalise and create a sustainable business advantage; providing solutions on hardware, software and services that enable new opportunities within professional printing.
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Graphic Communication
Office Products & Software

Best-in-class quality

Ricoh is well known for high-quality printers, digital duplicators and multifunction printers/scanners/copiers. With plenty of choices in speed, size and capabilities, you can select from the models and features that work best for your workgroup, office or classroom.
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A multi-faceted service and support platform

All the product and service support you need in one place. We provide support, advice and solutions to keep your business up and running.
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The Company

Who we are and what we do

At Ricoh, we endeavour to always listen to our customers and provide you with innovative solutions, products and services that align with your business goals. We strive to add value to your services and products. We adapt to changing business climates.
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We love to hear from you

Whether you have a pricing question about our solutions or products, need help managing your account or already using our products and have a support question, our team is there to help.
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Helping you to stay one step ahead

Explore and read our lastest insights from what matter the most in business solutions.
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Ricoh Insights - Overview

Kofax Equitrac Express

Many organisations such as universities, schools and libraries are under pressure to provide ready access to information and printing to both registered staff and anonymous users. At the same time, there is a strong need to allocate and recover output costs.

Kofax Equitrac Express™ provides the exact tools you need to efficiently monitor, manage and recover document output costs. It creates a secure environment within which only the allocated users can release their documents, using flexible payment methods.

Features & benefits

Kofax Equitrac Express™ is a simple to use solution for public access environments to:

  • Allocate output costs to individuals, departments or billing codes
  • Provide convenient card, cash or account based payment
  • Set and enforce student print quotas Learn exactly how printers and copiers are being used
  • Increase service levels and reduce help desk calls

School-wide Print Expense Management
School-wide cost allocation and expense management
Software based capture, costing and reporting of all printing and copying expenses
Scalable architecture accommodates multi-school deployment
Ricoh unique embedded Print & Copy Control (PCC)
PageCounter™ terminal option for copy control and secure printing
Centralised and departmental account management tools
Device status management and fault tracking

Integrated Document Output Management
Rules based local and network printing and routing
Pull-Print™ secure printing technology
Copy control and tracking with Ricoh unique embedded PCC and PageCounter™ terminals

Flexible Pricing and Accounting
Easily managed, comprehensive central price lists
Pricing by page and print attributes
Time and day of week based discounts/surcharges
Account or department based discounts/surcharges

Extensive Reporting
Summary, detailed and total activity reports
Scheduled reports with multiple export options
Report customisation at site and personal levels

Strong Technology Integration
Windows® Server 2003/2003 R2 (x86, x64), 2008 (+86, x64, Windows Server 2008 Server Core is not supported), 2008 R2 (x86, x64, Windows Server 2008 Server Core is not supported)
Citrix® and Windows Terminal Services compatible
Support for Windows®, NetWare™, UNIX® and Linux® print servers
Support for Macintosh workstations
Microsoft SQL Server and Oracle® database support
Windows 2003, 2003 R2, 2008, 2008 R2 cluster support

Flexible Payment Options
Charging to user, department, subsidy or billing code
Self serve account deposit device support
Administration-free anonymous online account support
Support for legacy value card readers
Support for serial connected card readers & several coin/bill interfaces
Support for network account deposit units

Automatic Meter Readings
Aficio™ Counter Manager, a Ricoh unique module integrated with Kofax Equitrac Express™ to capture a.o. print, copy, fax meter readings per device

Related software & apps

  • Kofax Equitrac Offce

    Kofax Equitrac Office

    Control your document output costs with software that makes it easy to monitor and manage network-wide document output.



    Implement a standardised intelligent solution across multiple offices with this suite of powerful, integrated document management tools.