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Overview

Leading Change at Work

Technology is changing the way we work. At Ricoh, we ensure that change is positive for your teams and your business. We guide you through every step of the journey to ensure a seamless transition to a fully digital workspace.
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seamless digital workspace experience
Digital Workspace

Access everywhere

Hybrid and on-the-go set-ups are shaping our future. We take a holistic approach to designing, integrating and supporting your digital workspaces to nurture employee engagement and help you reach new levels of performance.
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Business Process Management

Synched for success

Manual tasks no longer need to hold your staff back. We optimise your business processes to enable your staff to deliver more; providing the technology, expertise and support to streamline and simplify processes across your organisation.
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Cloud & Infrastructure

Cloud & clear

Capturing the full value of cloud requires the right roadmap and team to execute it. We provide cloud solutions and expertise that make your business operations more agile, cost-effective and secure while pursuing next-generation innovation.
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Cybersecurity

No more risky business

Internet-enabled devices create new vulnerabilities to cyberattacks. We help you go on the offensive against cybercrime with intelligent cybersecurity services and solutions aligned to your core business processes.
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Digital Experience

A new level of experience

An excellent customer experience starts with a superior employee experience. Our highly-skilled team of data scientists and developers design, build, implement and service the solutions you need to exceed expectations at every touchpoint.
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Graphic Communications

Future proof your business

The possibilities with print are endless. At Ricoh, we help you evolve, digitalise and create a sustainable business advantage; providing solutions on hardware, software and services that enable new opportunities within professional printing.
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Graphic Communication
Office Products & Software

Best-in-class quality

Ricoh is well known for high-quality printers, digital duplicators and multifunction printers/scanners/copiers. With plenty of choices in speed, size and capabilities, you can select from the models and features that work best for your workgroup, office or classroom.
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Services

Guiding you at every step

Boost efficiency and empower your employees with Ricoh's comprehensive services. We seamlessly integrate with your workflow, streamlining tasks and reducing workloads. Our customisable services free your team to focus on high-value activities, maximising productivity and optimising your business processes. Let Ricoh alleviate pressure on your internal staff, allowing them to succeed.
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A multi-faceted service and support platform

All the product and service support you need in one place. We provide support, advice and solutions to keep your business up and running.
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About us

Who we are and what we do

At Ricoh, we endeavour to always listen to our customers and provide you with innovative solutions, products and services that align with your business goals. We strive to add value to your services and products. We adapt to changing business climates.
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About Ricoh - London Office
Environmental, Social, Governance

Our commitment to building a sustainable future

At Ricoh, ESG (Environmental, Social & Governance) has defined how we do business since the company was founded in 1936. It is central to our operations and touches every part of our organisation. 
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Whether you have a pricing question about our solutions or products, need help managing your account or already using our products and have a support question, our team is there to help.
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Overview

Helping you to stay one step ahead

Explore and read our lastest insights from what matter the most in business solutions.
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Ricoh Insights - Overview

IM C2010(A)

Looking for a reliable all-in-one printer that can support your digital workspace? 

The IM C2010(A) printer is the ultimate business partner for remote collaboration and safe, seamless printing from any device. 

This dynamic, intelligent device is engineered with enhanced image processing technology and max. 4800 x 1200 dpi equivalent , allowing for vibrant colour reproduction and high-quality results on a range of paper size s up to SRA3. With output speeds of up to 20 full-colour ppm (pages per minute), creativity has no limits.

  • Colour printing
  • Print
  • Fax
  • A3
  • Scanning
  • Copier
  • SRA3
  • 20 PPM
Features and benefits

RICOH Smart Operation Panel - Promo Content - Image 504 x 252
Simplify your actions


Achieve greater control with the third generation of our responsive 10.1" smart operation panel. its user-friendly interface ensures a seamless experience – as intuitive as a tablet.

  • Customise the screen and shortcut icons to optimise your daily workflow.
  • Seamlessly connect with cloud-based tools like sharepoint®, google drive™ and dropbox™, for greater agility and streamlined sharing from the smart panel.



Smart Device Connector - Image 504
Embrace greater mobile connectivity


Our intelligent devices offer advanced mobile technology, perfect for remote and hybrid workgroups. Employees can access apps and cloud-based solutions connected to the multifunction printer and use the RICOH Smart Device Connector to securely scan and print documents from their mobile devices. 

Access cloud-based information, make edits on-the-go and share with key stakeholders.




RICOH ACT - Promo Image - 504 x 252
Unmatched security for today's connected world


In today's world, data, device and network security are major concerns for organisations in every industry. Ricoh's intelligent devices offer assurance and peace of mind in our highly connected and mobile workspaces. 

Our devices come with standard built-in features such as automatic firmware upgrades, user authentication, password protection and hard drive encryption. Rest assured that your data is well protected.




Sustainability - Plant with arrow - Image 504 x 252
Achieve your sustainability goals


Operate responsibly and prioritise eco-friendliness. The IM C2010(A) devices are designed to support these efforts, with industry compliance and reduced TEC values as low as 0.20 kWh/week.

Additionally, our new low-melt toner technology features a lower fusing temperature, which helps to reduce power consumption and lower CO2 emissions. We also make use of 50% post-consumer recycled plastics in the mainframe.

Specifications
GENERAL
Warm-up time 24 seconds
First copy speed: B/W 5.1 seconds
First copy speed: full colour 7.4 seconds
Continuous output speed 20 ppm
Memory: standard 6 GB
Memory: maximum 6 GB
SSD: standard 256 GB
SSD: optional 1 TB
HDD: optional 320 GB
ARDF capacity 100 sheets
SPDF capacity 220 sheets
Weight ARDF model (kg) 89.7
Weight SPDF model (kg) 96.1
Dimensions ARDF model: WxDxH 587 x 701 x 913 mm
Dimensions SPDF model: WxDxH 587 x 701 x 963 mm
Power source 220 - 240 V, 50 - 60 Hz
COPIER
Multiple copying Up to 999 copies
Resolution 600 dpi
Zoom From 25% to 400% in 1% steps
PRINTER
First print speed: B⁄W 4.5 seconds
First print speed: full colour 7 seconds
CPU ApolloLake E3930 1.3 GHz, ApolloLake E3940 1.6 GHz
Printer language: standard PCL5c, PCL6, PostScript 3 (emulation), PDF direct (emulation)
Printer language: option Genuine Adobe® PostScript®3™, XPS, PictBridge, PDF Direct from Adobe®
Print resolution: maximum 4,800 x 1,200 dpi equivalent
Network interface: standard Ethernet 10 base-T/100 base-TX/1000 base-T, USB Host I/F Type A, USB Device I/F Type B, Bluetooth
Network interface: option Wireless LAN (IEEE 802.11 a/b/g/n/ac), Additional NIC (2nd port)
Mobile printing capability Apple AirPrint, Mopria®, Ricoh Smart Device Connector
Windows® environments Windows® 8.1, Windows® 10, Windows® 11, Windows® Server 2012R2, Windows® Server 2016, Windows® Server 2019, Windows® Server 2022
Mac OS environments Macintosh OS X v10.15 or later
UNIX environments UNIX Sun® Solaris, HP-UX, SCO OpenServer, RedHat® Linux Enterprise, IBM® AIX
SAP® environments SAP® R/3®, SAP® S/4®
Other supported environments IBM iSeries
SCANNER
Scanning speed: ARDF (A4 LEF, B/W full colour) 80 ipm (200/300 dpi)
Scanning speed: SPDF (A4 LEF, 200dpi, B/W full colour) 150 ipm (simplex)/300 ipm (duplex)
Resolution: maximum 1,200 dpi
File formats Single Page TIFF, Single page JPEG, Single page PDF, Single page High compression PDF, Single page PDF/A, Multi page TIFF, Multi page PDF, Multi page High compression PDF, Multi page PDF/A, Single page Encryption PDF, Multi page Encryption PDF, Single/multi OCR (optional)
Scan modes E-mail, Folder, USB
FAX
Circuit PSTN, PBX
Transmission speed G3: approximately 3 seconds (200 x 100 dpi, JBIG, ITUT #1 chart TTI off, memory transmission), G3: approximately 3 seconds (200 x 100 dpi, MMR, ITUT #1 chart TTI off, memory transmission)
Modem speed: maximum 33.6 Kbps
Resolution: standard 8x3.85 line̸ mm, 200x100 dpi
Resolution: option 16x15.4 line̸ mm, 400x400 dpi
Compression method MH, MR, MMR, JBIG
Scanning speed (A4 LEF): ARDF 68 spm
Scanning speed (A4 LEF): SPDF 90 spm
Memory: standard 4 MB (320 pages)
Memory: maximum 60 MB (4,800 pages)
PAPER HANDLING
Recommended paper size - Standard paper tray(s) SRA3, A3, A4, A5, A6, B4, B5, B6, Envelopes
Recommended paper size - Optional paper tray(s) SRA3, A3, A4, A5, A6, B4, B5, B6, Envelopes
Recommended paper size - Bypass tray SRA3, A3, A4, A5, A6, B4, B5, B6, Envelopes, Custom Size paper
Paper input: standard 1,200 sheets
Paper input: maximum 2,300 sheets
Paper output: standard 500 sheets
Paper weight - Trays 60 - 300 g̸ m²
Paper weight - Bypass 52 - 300 g̸ m²
Paper weight - Duplex 52 - 169 g̸ m²
Paper types Plain paper, Recycle paper, Special paper, Color paper, Letterhead, Cardstock, Preprinted paper, Bond paper, Coated paper, Envelope, Gloss paper, Label paper
ECOLOGY
Power consumption: max. < 1,700 W
Power consumption operation: B&W 411.8 W
Power consumption operation: Full colour 456.3 W
Power consumption: ready 37.7 W
Power consumption: sleep 0.3 W
TEC* 0.2 kWh⁄week
CONSUMABLES
Toner (black) 30,000 prints
Toner (cyan/magenta/yellow) 18,000 prints
Consumable yield based on 5% coverage⁄A4 2p⁄ j
  • DocuWare - Document Management

    DocuWare

    By pairing your all-in-one printer with DocuWare, you create a complete office solution that helps streamline your document management processes.

  • @Remote

    @Remote

    Optimise your fleet performance and productivity by turning data into detailed device knowledge with our @Remote technology.

  • RICOH Smart Integration

    RICOH Smart Integration

    Connect your device fleet to the cloud and extend the capabilities of your MFPs with RSI – our simple and secure print and document scanning software.

Discover all our office software solutions

  • Managed Print & Automation Services

    Managed Print Services

    Our Managed Print Services take a specialist approach by analysing your organisation's processes and workflows for handling documents.

    See how we can helpSee how we can help

  • RICOH Intelligent Support

    Connect with RICOH Intelligent Support

    This multi-faceted, always-on service and support platform ensures your device is more reliable than ever, delivering non-stop performance.

  • Sustainability Optimisation Program

    Sustainability Optimisation Program

    Through our Sustainability Optimisation Programme we provide you with tailored strategies to reduce your environmental impact and improve sustainability practices.


Ricoh Capital Services

Ricoh Financing Services

Purchase the technology and services you need in a way that suits you. 

Ricoh Capital financing options allow you to spread the cost of your purchase and take control with an exclusive, predictable invoice, delivered monthly or quarterly.

Learn more about Ricoh Capital


Ready to unlock the full potential of your digital workplace?

Contact us to find out how our cloud enabled all-in-one print devices and managed and automation print services can help you transition beyond print.

Let's connect

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