homeback to menu

Leading Change at Work

Technology is changing the way we work. At Ricoh, we ensure that change is positive for your teams and your business. We guide you through every step of the journey to ensure a seamless transition to a fully digital workspace.
Discover more
seamless digital workspace experience
Digital Workspace

Access everywhere

Hybrid and on-the-go set-ups are shaping our future. We take a holistic approach to designing, integrating and supporting your digital workspaces to nurture employee engagement and help you reach new levels of performance.
Discover more
Business Process Management

Synched for success

Manual tasks no longer need to hold your staff back. We optimise your business processes to enable your staff to deliver more; providing the technology, expertise and support to streamline and simplify processes across your organisation.
Discover more
Cloud & Infrastructure

Cloud & clear

Capturing the full value of cloud requires the right roadmap and team to execute it. We provide cloud solutions and expertise that make your business operations more agile, cost-effective and secure while pursuing next-generation innovation.
Discover more

No more risky business

Internet-enabled devices create new vulnerabilities to cyberattacks. We help you go on the offensive against cybercrime with intelligent cybersecurity services and solutions aligned to your core business processes.
Discover more
Digital Experience

A new level of experience

An excellent customer experience starts with a superior employee experience. Our highly-skilled team of data scientists and developers design, build, implement and service the solutions you need to exceed expectations at every touchpoint.
Discover more
Graphic Communications

Future proof your business

The possibilities with print are endless. At Ricoh, we help you evolve, digitalise and create a sustainable business advantage; providing solutions on hardware, software and services that enable new opportunities within professional printing.
Discover more
Graphic Communication
Office Products & Software

Best-in-class quality

Ricoh is well known for high-quality printers, digital duplicators and multifunction printers/scanners/copiers. With plenty of choices in speed, size and capabilities, you can select from the models and features that work best for your workgroup, office or classroom.
Discover all our office products & software

A multi-faceted service and support platform

All the product and service support you need in one place. We provide support, advice and solutions to keep your business up and running.
Get support
AV technology and management

Your one-stop resource

Find out everything about our business news, product innovations and people, along with the events we’re hosting and attending.
Keep informed
News and events from Ricoh
The Company

Who we are and what we do

At Ricoh, we endeavour to always listen to our customers and provide you with innovative solutions, products and services that align with your business goals. We strive to add value to your services and products. We adapt to changing business climates.
Learn more about Ricoh

We love to hear from you

Whether you have a pricing question about our solutions or products, need help managing your account or already using our products and have a support question, our team is there to help.
Get in touch
customer and employee engagement

Helping you to stay one step ahead

Explore and read our lastest insights from what matter the most in business solutions.
Discover the latest insights
Ricoh Insights - Overview

Three ways to run a smarter SMB in 2018

By Javier Diez-Aguirre, Vice President, Corporate Marketing, Ricoh Europe

Ricoh Europe, 22 February 2018 – There’s little doubt that 2018 will be a challenging year for SMBs. Market conditions continue to be temperamental across much of Europe after an uncertain 2017. Consumers will carry on feeling the pinch; spending less as living costs rise. At the same time, many SMBs are likely to be feeling the pressure build as far-reaching regulatory changes, such as the General Data Protection Regulation (GDPR), come into full force.

For optimistic SMB leaders, these challenges represent an incredible opportunity to run a smarter business. Doing this well means giving employees the tools and skills needed to work in a more agile, leaner way. The good news is that this is clearly on the SMB agenda. New Ricoh commissioned research reveals that 86% of European SMB decision makers are actively focusing on improving agility this year. For these leaders, three particular areas should be top-of-mind:

  1. Empowering employees to make faster decisions – too often, out-dated and rigid internal processes aren’t reviewed as regularly as they should be. Our research reveals that only 36% of SMB leaders encourage an environment where their business can react quickly to change. What works well in an SMB’s infancy doesn’t necessarily continue that way as it starts to navigate the complexities of high-growth. When combined with a stratified culture this can stop new and potentially valuable ideas from rising up the organisation. Combatting this by regularly stress testing processes and reviewing your workplace technology will help ensure the best decisions and choices can be identified and acted upon quickly no matter where they come from within the business. 
  2. Become a better connected business – SMBs shouldn’t wait on the side while their larger, more equipped competitors take full advantage of what technology can do. Cost-effective digital technologies are increasingly commonplace, enabling SMBs to capitalise on the same productivity benefits. 70% of SMB leaders believe technology lies at the heart of their organisation’s ability to thrive. Fast, effective knowledge sharing is vital to business growth. As the market evolves, employee expectations of the type of technology you provide for them to do the best work possible will too. In particular, communication solutions, such as videoconferencing, that support flexible and remote working patterns whilst also boosting productivity are a must. 
  3. Dig into the data a little deeper – a lot of SMB leaders make decisions based on intuition and instinct. Although this is very admirable and a testament to their knowledge of the market, wouldn’t it be better to know the exact products customers will pay a premium for, or the precise moment supplies won’t be able to keep up with demand? Although 64% of SMB leaders recognise this and want to prioritise technology investment in analytics, it’s how they use the insight it derives which really counts – finding trends which were previously hidden. For SMBs this can be invaluable in helping employees make smarter decisions and in boosting their effectiveness. For example, by incentivising your best clients with customised offerings and communications. 

SMB leaders have a lot on their agendas – managing growth, adhering to new regulation and investing for the future. These are compounded further by the same challenges also reshaping the needs of their customers and prospects. The trick is to start investing in the right tools and technology to respond appropriately and with speed. And they can’t afford to wait either. Starting on this road today is essential. 52% of SMB business decision makers believe that if the business doesn’t introduce new technology soon they will fail within 5 years. Key to thriving is an agile mind-set and using the abilities given to you by new technologies to keep growing despite the challenges ahead. 

For more information, visit www.ricoh-europe.com/thoughtleadership.

| About Ricoh |

Ricoh is empowering digital workplaces using innovative technologies and services that enable individuals to work smarter from anywhere.

With cultivated knowledge and organizational capabilities nurtured over its 85-year history, Ricoh is a leading provider of digital services, information management, and print and imaging solutions designed to support digital transformation and optimize business performance.

Headquartered in Tokyo, Ricoh Group has major operations throughout the world and its products and services now reach customers in approximately 200 countries and regions. In the financial year ended March 2022, Ricoh Group had worldwide sales of 1,758 billion yen (approx. 14.5 billion USD).

For further information, please visit www.ricoh-europe.com

© 2023 RICOH COMPANY, LTD. All rights reserved. All referenced product names are the trademarks of their respective companies.

For further information, please contact: 
Ricoh Europe PLC
Jack Gibson
E-mail: media@ricoh-europe.com
Homepage: www.ricoh-europe.com
Join us on Facebook: www.facebook.com/ricoheurope
Follow us on Twitter: www.twitter.com/ricoheurope
Follow us on LinkedIn: http://linkedin.com/company/ricoh-europe
Visit the Ricoh media centre at: www.ricoh-europe.com/press