homeback to menu
Overview

Leading Change at Work

Technology is changing the way we work. At Ricoh, we ensure that change is positive for your teams and your business. We guide you through every step of the journey to ensure a seamless transition to a fully digital workspace.
Discover more
seamless digital workspace experience
Digital Workspace

Access everywhere

Hybrid and on-the-go set-ups are shaping our future. We take a holistic approach to designing, integrating and supporting your digital workspaces to nurture employee engagement and help you reach new levels of performance.
Discover more
Business Process Management

Synched for success

Manual tasks no longer need to hold your staff back. We optimise your business processes to enable your staff to deliver more; providing the technology, expertise and support to streamline and simplify processes across your organisation.
Discover more
Cloud & Infrastructure

Cloud & clear

Capturing the full value of cloud requires the right roadmap and team to execute it. We provide cloud solutions and expertise that make your business operations more agile, cost-effective and secure while pursuing next-generation innovation.
Discover more
Cybersecurity

No more risky business

Internet-enabled devices create new vulnerabilities to cyberattacks. We help you go on the offensive against cybercrime with intelligent cybersecurity services and solutions aligned to your core business processes.
Discover more
Digital Experience

A new level of experience

An excellent customer experience starts with a superior employee experience. Our highly-skilled team of data scientists and developers design, build, implement and service the solutions you need to exceed expectations at every touchpoint.
Discover more
Graphic Communications

Future proof your business

The possibilities with print are endless. At Ricoh, we help you evolve, digitalise and create a sustainable business advantage; providing solutions on hardware, software and services that enable new opportunities within professional printing.
Discover more
Graphic Communication
Office Products & Software

Best-in-class quality

Ricoh is well known for high-quality printers, digital duplicators and multifunction printers/scanners/copiers. With plenty of choices in speed, size and capabilities, you can select from the models and features that work best for your workgroup, office or classroom.
Discover all our office products & software
Overview

A multi-faceted service and support platform

All the product and service support you need in one place. We provide support, advice and solutions to keep your business up and running.
Get support
AV technology and management
Overview

Your one-stop resource

Find out everything about our business news, product innovations and people, along with the events we’re hosting and attending.
Keep informed
News and events from Ricoh
The Company

Who we are and what we do

At Ricoh, we endeavour to always listen to our customers and provide you with innovative solutions, products and services that align with your business goals. We strive to add value to your services and products. We adapt to changing business climates.
Learn more about Ricoh
Overview

We love to hear from you

Whether you have a pricing question about our solutions or products, need help managing your account or already using our products and have a support question, our team is there to help.
Get in touch
customer and employee engagement
Overview

Helping you to stay one step ahead

Explore and read our lastest insights from what matter the most in business solutions.
Discover the latest insights
Ricoh Insights - Overview

IDC MarketScape names Ricoh a Leader in Worldwide Print in the Distributed Workforce

Ricoh strengthens IT services and cloud-based capabilities to enable more productive workplaces and better collaboration, regardless of location

TOKYO, JAPAN, February 02, 2022 – Ricoh today announced that it has been named a Leader in the IDC MarketScape: Worldwide Print in the Distributed Workforce 2022 Vendor Assessment (doc #US48596221, January 2022). 

According to the report, “Ricoh was one of the first printing companies to recognize and execute on a transformation plan well before the pandemic's arrival.”

“In addition to a comprehensive suite of managed IT services with a focus on cloud services, Ricoh offers solutions that optimize document capture, digital transformation, and document process automation,” said Keith Kmetz, Program Vice President, Imaging, Printing, and Document Solutions, IDC. “Ricoh has a history of designing, developing, delivering and managing complex workflow solutions that digitally transform business operations for their customers. Combining this with the ability to apply Managed IT Services to those workflow solutions provides a unique value proposition to the market.” 

According to the IDC MarketScape, customers should consider Ricoh when looking for a partner that offers a wide range of products and services at scale globally. Ricoh's broad portfolio combined with a consistent global service delivery model put the company in a strong position for supporting customer needs around a distributed workforce. Ricoh should also be considered by customers looking for a vendor they can trust with critical business processes and infrastructure — in terms of both security and results.

The IDC MarketScape evaluated how managing print in an increasingly distributed workforce will grow in importance. It also assesses how print organizations are addressing this market transition by appropriately extending offerings. Increasingly, companies are expanding print hardware, supplies, software, services, and maintenance beyond the conventional office setting to include home and remote locations as part of the corporate infrastructure.  

“Ricoh empowers customers to optimize their increasingly dispersed teams with automation, cloud enablement, and operational insights that extend beyond short-term goals to facilitate a hybrid workforce and drive digital transformation into the future,” said Akira Oyama, Executive Corporate Officer and President of Ricoh Digital Services Business Unit, Ricoh. “We envision the MFP as an edge device that goes beyond print with cloud workflow, apps, and solutions through the RICOH Smart Integration platform to enable and encourage human connection anytime, anywhere.” 

The report also notes, “Ricoh's R&D efforts demonstrate a push to innovate with the use of smart technologies to advance the company's document offerings: continuing to invest in 3D printing to provide an as-a-service program for healthcare and manufacturing, helping customers make gains in sustainability efforts, and automating the workplace with new return-to-work solutions.” 

For more information about this recognition, please visit this page.


| About IDC MarketScape |

About IDC MarketScape: IDC MarketScape vendor assessment model is designed to provide an overview of the competitive fitness of ICT (information and communications technology) suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor's position within a given market. IDC MarketScape provides a clear framework in which the product and service offerings, capabilities and strategies, and current and future market success factors of IT and telecommunications vendors can be meaningfully compared. The framework also provides technology buyers with a 360-degree assessment of the strengths and weaknesses of current and prospective vendors.

| About Ricoh |

Ricoh is empowering digital workplaces using innovative technologies and services that enable individuals to work smarter from anywhere.

With cultivated knowledge and organizational capabilities nurtured over its 85-year history, Ricoh is a leading provider of digital services, information management, and print and imaging solutions designed to support digital transformation and optimize business performance.

Headquartered in Tokyo, Ricoh Group has major operations throughout the world and its products and services now reach customers in approximately 200 countries and regions. In the financial year ended March 2022, Ricoh Group had worldwide sales of 1,758 billion yen (approx. 14.5 billion USD).

For further information, please visit www.ricoh-europe.com

© 2023 RICOH COMPANY, LTD. All rights reserved. All referenced product names are the trademarks of their respective companies.


For further information, please contact: 
Ricoh Europe PLC
Jack Gibson
E-mail: media@ricoh-europe.com
Homepage: www.ricoh-europe.com
Join us on Facebook: www.facebook.com/ricoheurope
Follow us on Twitter: www.twitter.com/ricoheurope
Follow us on LinkedIn: http://linkedin.com/company/ricoh-europe
Visit the Ricoh media centre at: www.ricoh-europe.com/press