IDC MarketScape names Ricoh a Leader in print transformation worldwide
“The sudden shift in where work gets done has accelerated many digital transformation trends that were already at play,” said Akira Oyama, CMO, Corporate Executive Vice President, Workplace Solutions Business Group, Ricoh Company, Ltd. “In the new world of work, eliminating silos, creating reliable digital workflows to streamline everyday processes, and empowering secured remote access have gone from ‘helpful’ to ‘absolutely necessary.’ Our attentive, adaptive, comprehensive approach to customer needs has enabled us to guide customers through these tough times by addressing areas of business that require the most attention, such as cost and health management.”
The IDC MarketScape’s report notes Ricoh’s customer-centric, services-led approach central to its ability to “address critical factors currently impacting the digital workplace.” The report recognized Ricoh’s emphasis on simplifying complexity, from automating workflows to providing a scalable, modular, platform-based ecosystem of services that converts your data into highly valuable insights, workflows and documents which is automatically updated with the best tools to address customer’s evolving business needs.
“Ricoh is a leader in MPS and has one of the industry’s more efficient and integrated global service delivery models,” said Robert Palmer, Research VP for IDC's Imaging, Printing, and Document Solutions group. “Both Ricoh’s cloud infrastructure investment and its holistic approach to ‘future-proofing’ physical and digital environments to maximize workforce potential is now more relevant than ever. This, combined with its proven efforts to provide greater visibility and control of information flow, which enables better governance, risk management and security, have lent it significant credibility as businesses look for these benefits in the new world of work. It’s these accomplishments that helped position them as an IDC MarketScape leader.”
The report also noted that Ricoh’s IT Services acquisitions are “unmatched by any other hardcopy vendor.”3 At the same time, the IDC MarketScape noted Ricoh’s R&D efforts in service of further enabling digital transformation.
For the latest updates and insights on Ricoh’s solutions, visit www.ricoh-europe.com.