homeback to menu

Leading Change at Work

Technology is changing the way we work. At Ricoh, we ensure that change is positive for your teams and your business. We guide you through every step of the journey to ensure a seamless transition to a fully digital workspace.
Discover more
seamless digital workspace experience
Digital Workspace

Access everywhere

Hybrid and on-the-go set-ups are shaping our future. We take a holistic approach to designing, integrating and supporting your digital workspaces to nurture employee engagement and help you reach new levels of performance.
Discover more
Business Process Management

Synched for success

Manual tasks no longer need to hold your staff back. We optimise your business processes to enable your staff to deliver more; providing the technology, expertise and support to streamline and simplify processes across your organisation.
Discover more
Cloud & Infrastructure

Cloud & clear

Capturing the full value of cloud requires the right roadmap and team to execute it. We provide cloud solutions and expertise that make your business operations more agile, cost-effective and secure while pursuing next-generation innovation.
Discover more

No more risky business

Internet-enabled devices create new vulnerabilities to cyberattacks. We help you go on the offensive against cybercrime with intelligent cybersecurity services and solutions aligned to your core business processes.
Discover more
Digital Experience

A new level of experience

An excellent customer experience starts with a superior employee experience. Our highly-skilled team of data scientists and developers design, build, implement and service the solutions you need to exceed expectations at every touchpoint.
Discover more
Graphic Communications

Future proof your business

The possibilities with print are endless. At Ricoh, we help you evolve, digitalise and create a sustainable business advantage; providing solutions on hardware, software and services that enable new opportunities within professional printing.
Discover more
Graphic Communication
Office Products & Software

Best-in-class quality

Ricoh is well known for high-quality printers, digital duplicators and multifunction printers/scanners/copiers. With plenty of choices in speed, size and capabilities, you can select from the models and features that work best for your workgroup, office or classroom.
Discover all our office products & software

A multi-faceted service and support platform

All the product and service support you need in one place. We provide support, advice and solutions to keep your business up and running.
Get support
AV technology and management

Your one-stop resource

Find out everything about our business news, product innovations and people, along with the events we’re hosting and attending.
Keep informed
News and events from Ricoh
The Company

Who we are and what we do

At Ricoh, we endeavour to always listen to our customers and provide you with innovative solutions, products and services that align with your business goals. We strive to add value to your services and products. We adapt to changing business climates.
Learn more about Ricoh

We love to hear from you

Whether you have a pricing question about our solutions or products, need help managing your account or already using our products and have a support question, our team is there to help.
Get in touch
customer and employee engagement

Helping you to stay one step ahead

Explore and read our lastest insights from what matter the most in business solutions.
Discover the latest insights
Ricoh Insights - Overview

How quality and substrate flexibility drive inkjet success

By Benoit Chatelard, Vice President, Production Printing, Ricoh Europe

London, 20 February 2017 - Two years on from its launch more than 60 Ricoh ProTM VC60000 continuous feed inkjet press engines have been installed by Print Service Providers choosing to transform their print production capabilities.

For many it is its high-quality results on a huge array of offset papers, including gloss, which has proven the biggest attraction. This ability allows those in the high end direct mail markets to develop a highly creative product portfolio.

Among them is MBA Group. The London-based marcom and transactional specialist is in the final stages of installing its second Ricoh Pro VC60000 as part of a £5m strategic spend to target growth in direct marketing and transpromo markets.

Next level investment

Kevin Stewart, MBA Group sales director explains: “We’re really a hybrid house for marketing and transactional output, which were two separate markets that have come together over the past 10 years. We’ve had continuous colour for a while now, so we’ve always been at the front of that evolution, but now we want to take it to the next level.”

Adare, the leading British provider of marketing and secure communication solutions, has also installed a second Ricoh Pro VC60000. The technology was adopted improve print quality through a 60% increase in print resolution. Barry Crich, Adare SEC’s Managing Director, said the investment was made to meet customer demands for higher quality in this medium.

Pondres, the Dutch full service print provider and expert in data driven marketing also chose the Ricoh Pro VC60000 to refocus its inkjet printing production towards higher quality. The business has replaced traditionally printed mass marketing materials with personal and relevant marketing communications.

Delivering customised campaigns 

American firm Heeter liked the Ricoh Pro VC60000’s ability to support its need to deliver customised campaigns while meeting tight deadlines. The Pennsylvania company provides offset and digital print, direct mail and fulfilment solutions, for clients in the casino, life sciences, retail and higher education sectors. It picked the press to raise response rates.

President Scott Heeter says quality is paramount for his customers. Exceeding expectations by delivering that quality with fast turnaround times is at the heart of Heeter’s operation. Ricoh’s insight on the reduced touch points, variable data advantages and cost per page savings of inkjet piqued his interest. Its team of end-to-end experts closed the deal.

To increase efficiency and productivity

Tri-Win, a Texas direct marketing company, identified the need to couple its customer focus with direct marketing response rates and strong customer campaign ROI.

Scott Fish, Founder and CEO, says the Ricoh Pro VC60000 supports the company’s think global, act local ethos. Ultimately it helps the business maintain and enhance its approach to customer service through increased productivity and faster turnaround times.

Recent European adopter Walter Digital ordered the press to support its mailings, point-of-sale-material, marketing collateral and manuals. 

Axel Walter, who runs the fourth-generation family-run German digital and offset print services provider with his brother Felix, says clients will benefit from a technology platform that combines the features of both digital and offset production. He says they will enjoy high print quality, broad media handling and output performance just like offset printing, combined with the versioning and flexibility of digital printing.

The versatility of the Ricoh Pro VC60000 enables creative operations to develop exciting new markets and expand their services. Hansaprint, Finland, now produces The Financial Times, Zalsman outputs B2 posters on demand while Haberbeck has enhanced its on demand printing of car brochures and catalogues. This approach to opening new worlds is supported by an expert team of Ricoh advisers with a rich source of ideas.

Tackling production pressures

PSPs are very aware of the production pressures they need to address to better serve an increasingly broad range of clients.

They understand the need to manage fast turnaround, highly complex, data driven, targeted campaigns.

They know that imaginative substrates and clever design will grab attention.

But they need to be confident that they can consistently combine all these elements into an affordable and repeatable offering.

The Ricoh Pro VC60000 platform has shown that it can address this combination of challenges highly effectively.

What’s more over 60 installations support this.

Now we are working with many PSPS to help them review their current practice and understand what further market opportunities the Ricoh Pro VC60000 can help them develop.

| About Ricoh |

Ricoh is empowering digital workplaces using innovative technologies and services that enable individuals to work smarter from anywhere.

With cultivated knowledge and organizational capabilities nurtured over its 85-year history, Ricoh is a leading provider of digital services, information management, and print and imaging solutions designed to support digital transformation and optimize business performance.

Headquartered in Tokyo, Ricoh Group has major operations throughout the world and its products and services now reach customers in approximately 200 countries and regions. In the financial year ended March 2022, Ricoh Group had worldwide sales of 1,758 billion yen (approx. 14.5 billion USD).

For further information, please visit www.ricoh-europe.com

© 2023 RICOH COMPANY, LTD. All rights reserved. All referenced product names are the trademarks of their respective companies.

For further information, please contact: 
Ricoh Europe PLC
Jack Gibson
E-mail: media@ricoh-europe.com
Homepage: www.ricoh-europe.com
Join us on Facebook: www.facebook.com/ricoheurope
Follow us on Twitter: www.twitter.com/ricoheurope
Follow us on LinkedIn: http://linkedin.com/company/ricoh-europe
Visit the Ricoh media centre at: www.ricoh-europe.com/press