IMPORTANT PRODUCT SAFETY INFORMATION MP C2003, MP C2503, MP C3003, MP C3503, MP C4503, MP C5503, MP C6003 series
Ricoh Company, Ltd. and its subsidiaries (“Ricoh”)would like to inform customers that two isolated incidents of overheating have occurred on one model of the multi-function color printer series (listed above) manufactured prior to May 2014. Ricoh immediately took steps and after a thorough investigation, Ricoh determined that, in very rare cases, certain internal electrical components are at risk of overheating and present a potential fire hazard.
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Headquartered in Tokyo, Ricoh Group has major operations throughout the world and its products and services now reach customers in approximately 200 countries and regions. In the financial year ended March 2022, Ricoh Group had worldwide sales of 1,758 billion yen (approx. 14.5 billion USD).
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