Ricoh’s key differentiators cited in Quocirca’s report include the following: 

• A comprehensive cloud portfolio, including print and device management, capture and workflow, enterprise output management, mobile printing, payment services, quotas and budgeting 
• The flexibility and scalability of its solutions, such as RICOH CloudStream, that enables customer choice across multi-tenant public cloud services, and tailored integrated features of RICOH Smart Integration providing cloud-based apps and document workflows with the ability to tailor the platform to customers’ specific needs and integrate with other systems 
• Global focus evidenced by multivendor solutions, including RICOH CloudStream that gives customers a seamless workplace print and capture experience across regions and device types
• Global solutions support centre offering enhanced SLAs and local in-language teams for customers globally creating a complete cloud-managed print service
• Robust security with solutions that support zero-trust architecture, high availability and remote management 

Paul Birkett, VP Strategic Portfolio Management, Ricoh Europe, said:

“As we move toward an increasingly distributed workforce, Ricoh is dedicated to the continued development and delivery of cloud-based solutions that enable businesses to remotely capture and share information in a consistent, secure, and cost-effective manner. As more organisations from SMBs to large enterprises adjust to evolving conditions shaping the workplace, such as hybrid work and artificial intelligence, protecting information is paramount. Ricoh is committed to maintaining the integrity of customers’ data and workflows, whether in the cloud or on-site, while managing the tools that help drive their digital transformation journey.”

Quocirca Disclaimer
The Quocirca Vendor Landscape is a graphical representation of Quocirca’s opinion of the market and is based on Quocirca’s scorecard methodology. Quocirca does not endorse any vendor, product, or service. Information is based on best available resources and opinions reflect judgment at the time. All opinions are subject to change.