Home
Insights
Reports & Whitepapers
Gartner Market Guide WEX
Report

Ricoh recognised as a Representative Vendor in Gartner® 2025 Market Guide for Workplace Experience Applications

Ricoh has been named a Representative Vendor in the 2025 Gartner Market Guide for Workplace Experience Applications* for the third consecutive year. 
 
The report highlights the rapid evolution of the workplace experience (WEX) applications market, driven by AI, integration with enterprise platforms and the need to create seamless, flexible hybrid workplaces.
According to Gartner, “The functional scope of WEX applications is expanding beyond core space reservation to include a broader range of cross-application capabilities … reflecting a move toward a more comprehensive employee experience platform.”
 
“Gartner defines a workplace experience application as a discrete application or well-defined module, which is designed to enhance an employee’s interaction with the corporate workplace/office.  These applications help workers plan their days in the office […] and offer capabilities that empower workers by making it easier to establish a workplace schedule, navigate the office and find their colleagues.”

Gartner research shows that “by 2028, 40% of large enterprises will offer “space as a service” models, giving employees on-demand access to smart, fully equipped workspaces and amenities that adjust in real-time to how people actually work.” 


Ricoh’s Workplace Experience Vision

Ricoh’s workplace solutions combine AI-driven innovation, professional services and managed AV capabilities to help organisations transform how employees connect with spaces, technology and each other.

We believe Ricoh’s recognition in the Gartner Market for WEX Applications underscores our commitment to creating intelligent, human-centred workplace solutions that empower employees, optimise resources and help organisations thrive in the era of hybrid work.  

Download your complimentary copy of the 2025 Gartner® Market Guide for Workplace Experience Applications to find out more.

 

Download
2024 Gartner® Magic Quadrant™ for Outsourced Digital Workplace Services

Let's connect

Talk to a Ricoh expert

Get in touch with one of our consultants and find out how we can help your business.

Contact us

*Gartner Disclaimer

Gartner, Market Guide for Workplace Experience Applications, by Sohail Majumdar, Tori Paulman, Christopher Trueman, 3 September 2025.

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved.

Gartner does not endorse any vendor, product or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.