Gartner Market Guide WEX
Report

2024 Gartner® Market Guide Workplace Experience Applications

 
Ricoh has once again been named a Representative Vendor in the 2024 Gartner Market Guide for Workplace Experience Applications*. 

Gartner defines a workplace experience application as a discrete application, well-defined module or cohesive set of capabilities that supports various aspects of the journey as employees interact with the office or corporate hosted workplaces.
These applications simplify the process of planning a visit, reserving available space and determining what amenities are provided.


Download your complimentary copy of the 2024 Gartner® Market Guide for Workplace Experience Applications.

 

Functionality in all core capabilities to support hybrid work

Ricoh has demonstrated functionality in all core capabilities, with expanded functionality in capabilities emerging to support hybrid work:

  • Business value (ROI): insights that leverage usage, booking patterns and employee sentiment to support decisions on workplace design.
  • Employee interface: availability of mobile app, work hub, website and devices like smart badging, desk sensors and smart lockers. 
  • Application features: from reservations and wayfinding to work planning (e.g. allowing to preplan in-office days and see others’ in-office schedule).
  • Foundational capabilities: space management, prebuilt integrations, AI or machine learning and reporting.
2024 Gartner® Magic Quadrant™ for Outsourced Digital Workplace Services

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*Gartner Disclaimer

Gartner, Market Guide for Workplace Experience Applications, by Tori Paulman, Sohail Majumdar, Janel Everly, 18 April 2024.

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