Gartner Magic Quadrant Document Management

Gartner Magic Quadrant for Document Management 2026

DocuWare, a Ricoh Company, has been recognised as a Challenger in the 2026 Gartner® Magic Quadrant™ for Document Management.

Gartner defines document management as the tools and practices used to capture, store, process and deliver documents and information in support of personal, team and enterprise needs. We believe DocuWare’s recognition in the report reflects its continued focus on helping organisations manage information more effectively and improve document-centric processes. 

For organisations evaluating document management platforms, the report provides an independent perspective on the market and its recognised vendors.

Gartner Magic Quadrant Document Managment stats

Why document management matters?

Business information often sits across emails, shared drives, paper records and disconnected systems. This can make documents difficult to find, slow down approvals and introduce avoidable manual work.

A document management platform can help organisations:

  • Organise and access information more consistently 
  • Automate document review and approval workflows
  • Reduce repetitive document handling
  • Connect information with wider business processes
Document data

Go beyond document storage with process automation

Effective document management is not only about storing information. It is also about helping people find what they need, route documents to the right teams and move work forward more consistently.

As part of Ricoh’s Process Automation portfolio, DocuWare helps organisations connect documents, people and processes through digital workflows. Ricoh can help you identify where document-centric processes could be simplified, automated or better integrated with wider ways of working.

10 steps to introducing a document management system

Let's connect

Talk to a Specialist

Every organisation's document management requirements are different. Speak with a Ricoh specialist to discuss your current challenges, explore document management options and understand how process automation could support your wider business objectives.

Talk to a Document Management Specialist

Gartner®, Magic Quadrant for Document Management, Tim Nelms, Jed Cawthorne, Rachel O'Farrell, Marko Sillanpaa, Stephen Emmott, 28 April 2026. 
Gartner and Magic Quadrant are trademarks of Gartner, Inc. and/or its affiliates. 
Gartner does not endorse any company, vendor, product or service depicted in its publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner publications consist of the opinions of Gartner’s business and technology insights organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this publication, including any warranties of merchantability or fitness for a particular purpose.