Founded in 2012, YouGarden retails flowers, plants, trees and shrubs, gardening equipment, and outdoor furniture. The company sells exclusively online, with no bricks-and-mortar stores.
As customer demand soared, YouGarden moved procurement to The Ricoh eShop, accelerating transactions, cutting admin, and ensuring a regular supply of items essential to order fulfilment.
"Getting started on The Ricoh eShop was very easy. The communications from the Ricoh E-Commerce team were excellent, and we can always call on them for assistance any time that we have queries or requests."
Ed Sendall, Head of Operations at YouGarden
- Challenge: Customer Engagement
- Industry: Other
- Business size: Small & Medium Business
- Service Line: eCommerce