Replacement of digital print equipment starts a journey of transformation
When the University of Leeds brought in Ricoh to replace its existing digital print equipment it was the start of a ‘journey of transformation’ that would see a radical change to delivering high-quality, cost-effective and efficient printing services for students and staff.
“The transformation for both students and staff at the University of Leeds will be huge. We are about to offer 24/7 access to Print and Copy Bureau services and more transparent pricing through our new software systems. We’re also seeing major changes for Bureau staff with fewer processes to follow. That’s giving them more time to offer better and higher customer service. So altogether, the whole process and journey that Ricoh has inspired will bring about a massive transformation for both the university and the services we offer.”
Lisa Mitchell, Business Manager, Print & Copy Bureau, University of Leeds
- Challenge: Business Sustainability, Digital workflows and processes
- Industry: Higher Education
- Business size: Large business
- Service Line: Production Printing
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