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St Albans City and District Council

St Albans City and District Council has a digital transformation strategy to improve services for customers and internal operations. But one area - outbound mail - was still a labour-intensive process. With Ricoh Mail Solutions and Digital Technology Services, the council has automated the whole process. This is helping to reduce costs, improve efficiency and release resources to focus on more valuable functions and services.

  • Challenge: Business Sustainability, Digital workflows and processes
  • Industry: Government
  • Business size: Small & Medium Business
  • Service Line: Business Process Services

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