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Overview

Leading Change at Work

Technology is changing the way we work. At Ricoh, we ensure that change is positive for your teams and your business. We guide you through every step of the journey to ensure a seamless transition to a fully digital workspace.
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seamless digital workspace experience
Digital Workspace

Access everywhere

Hybrid and on-the-go set-ups are shaping our future. We take a holistic approach to designing, integrating and supporting your digital workspaces to nurture employee engagement and help you reach new levels of performance.
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digital workspace
Business Process Management

Synched for success

Manual tasks no longer need to hold your staff back. We optimise your business processes to enable your staff to deliver more; providing the technology, expertise and support to streamline and simplify processes across your organisation.
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business process management solutions and services
Cloud & Infrastructure

Cloud & clear

Capturing the full value of cloud requires the right roadmap and team to execute it. We provide cloud solutions and expertise that make your business operations more agile, cost-effective and secure while pursuing next-generation innovation.
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cloud solutions and IT infrastructure services
Cybersecurity

No more risky business

Internet-enabled devices create new vulnerabilities to cyberattacks. We help you go on the offensive against cybercrime with intelligent cybersecurity services and solutions aligned to your core business processes.
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cybersecurity strategy, services and solutions
Digital Experience

A new level of experience

An excellent customer experience starts with a superior employee experience. Our highly-skilled team of data scientists and developers design, build, implement and service the solutions you need to exceed expectations at every touchpoint.
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digital customer experience
Graphic Communications

Future proof your business

The possibilities with print are endless. At Ricoh, we help you evolve, digitalise and create a sustainable business advantage; providing solutions on hardware, software and services that enable new opportunities within professional printing.
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Graphic Communication
Office Products & Software

Best-in-class quality

Ricoh is well known for high-quality printers, digital duplicators and multifunction printers/scanners/copiers. With plenty of choices in speed, size and capabilities, you can select from the models and features that work best for your workgroup, office or classroom.
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A multi-faceted service and support platform

All the product and service support you need in one place. We provide support, advice and solutions to keep your business up and running.
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Your one-stop resource

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The Company

Who we are and what we do

At Ricoh, we endeavour to always listen to our customers and provide you with innovative solutions, products and services that align with your business goals. We strive to add value to your services and products. We adapt to changing business climates.
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We love to hear from you

Whether you have a pricing question about our solutions or products, need help managing your account or already using our products and have a support question, our team is there to help.
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NH Hotel Group

NH Hotel Group , which operates more than 380 hotels with 59,000 rooms in 30 countries, is keen to enhance guest services and improve business efficiency by adopting new and smarter ways of working. Ricoh’s collaborative meeting room services, which include a web-based booking system and digital room signage, are already in daily use boosting hotel group collaboration. “At NH Hotel Group, we are committed to innovation.Ricoh’s digital expertise, flexible approach and global reach is helping us to drive group-wide improvements in productivity and agility.” 

Alu Rodríguez, Senior VP Business Transformation, NH Hotel Group

  • Challenge: Customer Engagement, Digital workflows and processes, Flexible working
  • Industry: Other
  • Business size: Large business
  • Service Line: Communication Services

Related case studies

  • Amager Ressourcecenter, Copenhill

    Amager Ressourcecenter, Copenhill

    Ricoh provided advanced audiovisual and print communications technology that is showcased in their resource centre; which encompasses dynamic meeting spaces used by staff and visitors.

  • Mitsubishi Electric

    Mitsubishi Electric

    To improve communication, Ricoh installed interactive whiteboards (IWBs) in Mitsubishi Electric’s new headquarters and its regional offices. Ricoh’s IWBs facilitate secure cross-border communication.

  • NH Hotel Group

    NH Hotel Group

    International hotel group entrusts Ricoh with digital transformation project.