CUSTOMER STORY
Cutting costs and accelerating growth with digital invoice processing from DocuWare
Company introduction:
Based near Zurich, Switzerland, Neo One designs and delivers modern business solutions, focusing on ICT, cybersecurity and data protection. The company serves small and mid-sized business, helping them migrate to fully digital processes.
Challenge:
Many of Neo One’s incoming costs are goods and services purchased on behalf of clients. Being able to process supplier invoices rapidly and accurately, and in turn bill clients for those costs, is essential to ensure healthy cashflow and to understand the true financial position. To manage these key administrative tasks faster, the company aimed to introduce more scalable digital, automated workflows.
Solution and benefits:
After evaluating the market, Neo One selected DocuWare Cloud 15 to automate its invoice processing. The company also worked with Ricoh to develop an integration between DocuWare and its CRM and accounting solution, enabling seamless data exchange. Neo One now captures supplier invoices in electronic format using DocuWare, before populating the CRM system with the details. The streamlined paperless workflow enables the company’s procurement and accounting teams to save time and focus more on value-add tasks.
“Our new paperless workflow is 30% faster thanks to DocuWare Cloud, helping to relieve pressure on our procurement and accounting teams significantly. We can approve supplier invoices quickly and track invoices much more easily with a real-time overview.”
Fabian Müller
COO, Neo One
